Customer Service Representative - The UPS Store (Cumming, GA)

Job Description

Job Description

Customer Service Associate (Shipping & Print Store)

Part-Time & Full-Time | $13/hour | Paid Training | On-site at 5290 Matt Hwy, Cumming, GA

This is a position at a locally owned and operated franchise of The UPS Store, not UPS corporate. You’ll work in our store helping walk-in customers.

About the Job
Work close to home at a busy neighborhood shipping, printing, and mailbox store. You’ll be the friendly face of our store, helping local customers ship packages, print and copy documents, and manage their mailboxes. No experience is needed. We’ll train you in everything, and we’ll pay for your notary public commission, a valuable credential you keep.

What You’ll Do

• Help customers in person and by phone
• Process shipping, printing, mailbox, and other store services
• Use computers, phones, and store equipment
• Keep the store clean and organized
• Learn our products and services, including notary services

What We’re Looking For

• Friendly, professional attitude
• Strong communication and customer service skills
• Comfortable using computers, with good typing skills
• Reliable and always on time
• Able to lift 40+ pounds
• Retail or customer service experience is a plus, but not required

Perks

• Paid training
• We pay for your notary public commission
• Employee discount
• Paid time off
• Short, daytime-only hours with no late nights: we close at 6:30 p.m. on weekdays and 3:00 p.m. on weekends

Schedule & Location

• We’re open 7 days a week. Availability on both weekdays and weekends, including Sundays, is required.
• This is a local, on-site job. Please apply only if you live within 10 miles of 5290 Matt Hwy, Cumming, GA.

To Apply
Answer the short screening questions and tell us in 1 to 2 sentences why you’re interested. We’ll contact qualified applicants to set up an interview.

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