Senior Business Systems Analyst

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Work Schedule

Environmental Conditions

Job Description

Position : Sr Business Systems Analyst -Remote, U.S.

Location : Remote, United States

Department : Lab Informatics

This is a fully remote role supporting our BIOA Laboratory. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. 

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

The Senior Systems Specialist performs advanced in-system configurations and participates in the identification, review and documentation of user requirements, system design specifications and qualifications. This role coordinates and executes configuration implementations and ensures business success and client satisfaction on supported applications. The Clinical Lab Informatics Specialist III acts as a project manager for departmental projects and initiatives ensuring team deliverables are accurate, qualified, registered and comply with required formats and within established timelines. Additionally, this role leads system releases, bug fixes and enhancements.

What You'll Do:

• Support the implementation of an end-to-end automated, AI-enabled bioanalytical workflow by delivering AI and data automation solutions as part of a fully integrated platform.

• Act as a subject matter expert for software systems and/or instrumentation to ensure success in moderately complex deliverables (in-system configurations, system template development, reports, etc.)

• Evaluate system revisions and updates. Review change controls and test scripts to support the roll-out of all system changes and/or updates, including system testing and demonstrations.

• Interface with other departments for the completion of system configurations, qualifications, implementation and training.

• Ensure compliance with organization and client policies and procedures.

• Lead project teams and as needed, set direction of future enhancements to the system, reviewing change requests and ensuring effective communication and accuracy in testing.

• Engineer innovative technology solutions utilizing the current software tools in collaboration with business users and IT.

• Lead and/or builds major system changes or new systems/applications ensuring smooth user onboarding through change management.

• Act as a departmental resource for process improvements, user training and mentoring.

Education & Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities:

• Strong knowledge of laboratory processes

• Solid problem-solving, troubleshooting, organization and time management skills

• Strong attention to detail with excellent editorial/proofreading skills

• Strong computer skills and competency with Microsoft Office software

• Strong written and verbal communication, presentation and public speaking skills

• Good project management skills with the ability to work in a collaborative team environment

• Ability to multi-task and adapt and adjust to changing priorities in a high pressure environment

• Strong customer service and interpersonal skills

• Ability to train, coach and mentor others

• Advanced knowledge of system template or report development

• Expert knowledge in three or more system services (LIMS, ELN, SharePoint, Power Platform including Power Apps and Power Automate, and agentic generative AI)

• Ability to act as subject matter expert.

Working Environment:

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: 

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. 

• Able to work upright and stationary for typical working hours.

• Ability to use and learn standard office equipment and technology with proficiency. 

• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

• May require travel. (Recruiter will provide more details.)

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at View phone number on click.appcast.io*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: