Retail Sales Supervisor (Woodbridge, VA)

Location 14497 Potomac Mills Road, Woodbridge, VA, 22192, US Retail Sales Supervisors champion customer engagement and oversee front-of-store operations. The role focuses on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Responsibilities Provide peer coaching and support to the store team to drive customer service, sales, and conversion. Focus on delivering an exceptional store experience, consultative selling, and total solutions to every customer. Own weekly sales and merchandising activities. Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store. Champion company initiatives and adapt to change, maintaining flexibility to perform other duties as assigned. Remain available and support an engaging environment. Complete daily tasks for merchandising and sales opportunities within the store. Assist with completing and delegating operational tasks in partnership with the GM. Peer‑coach the team on behaviors to win, deliver great customer service, and achieve results through role playing and feedback. Qualifications Able to work a flexible schedule based on the store’s needs. One or more years of experience selling retail products or services. Must be able to engage with customers and understand their needs. Effective communication skills, organization, and adaptability to changing business priorities. Experience coaching a team and/or supervising others. Ability to work cooperatively in a high‑paced and sometimes stressful environment. Ability to manage conflict in a reasonable, non‑confrontational and cooperative manner. Commitment to honesty and integrity regarding customer and business information. Physical capability to lift or move materials in the 10–50 pound range, climb ladders, stand and walk continuously. Benefits Flexible part‑time or full‑time hours (depending on store needs) Generous paid time off Weekly pay Career development program Associate discounts on in‑store and online merchandise, services, and warranty plans Discounts at hundreds of retailers, restaurants, and more 401(k) plan with company match Dental and vision insurance; full‑time eligible for medical coverage Many additional benefits Visa Sponsorship Staples does not sponsor applicants for work visas for this position. #J-18808-Ljbffr Staples