Cashier/Team Member

About the Job Captain Jays Cashiers manage all monetary exchanges in the restaurant by taking orders and ringing up transactions, serve as a liaison between the customer, the managerial staff, and the kitchen staff, and keep the front area of the restaurant clean and well‑stocked. Duties and Responsibilities Greets all customers politely when they enter the restaurant. Monitors orders and ensures their prompt delivery. Records customer orders, both at the counter and at the drive‑through (if applicable). Transfers orders to the kitchen to ensure their preparation. Helps package food in boxes and bags. Up‑sells in‑store promotions, when applicable. Listens to and resolves customer complaints, suggestions, and inquiries. Keeps the counter and dining area neat and clean. Sweeps and mops the floor regularly. Restocks napkins, straws, lids, and other supplies in the dining area. Takes money from customers and provides correct change. Process credit card and debit card transactions. Keeps track of a cash drawer and ensures it is balanced at the end of the shift. Requirements Is solidly numerate. Can follow directions and achieve goals. Demonstrates strong customer service and interpersonal skills. Is able to communicate effectively to a variety of clientele. A high school diploma or equivalent degree. Sales experience is a plus. Prior customer service experience. #J-18808-Ljbffr