OSP Fiber - Network Maintenance Technician

Company Overview

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Company Overview

We are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.

Job Summary:

The OSP Fiber - Network Maintenance Technician is responsible for network reliance to include outage reporting to fiber cabinets, fiber splitter cabinets, and fiber developments. Maintaining existing network backbone from ROW builds as well as aerial builds. Fixing and repairing anything and everything that is negatively affecting our network.

Essential Functions:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Must be able to splice any type of fiber optic cable in any type of condition
• Must be able to run and safely operate a bucket truck
• Must be able to run and safely operative a mini excavator
• Must have previous experience maintaining live optical / LOS networks
• Must have critical thinking skills in potentially high stress situations
• Must understand low voltage theories to include AC and DC polarities
• Must understand AC to DC rectifying principles
• Must understand PON and GPON technologies and be able to troubleshoot outages
• Must be able to run OTDR and troubleshoot fiber from network to end user
• Must be able to record all data and document that for management and engineering
• Must understand backbone, feeder, and AP principals in FTTX practices
• Must be able to receive direction from management and lead a crew underneath to success during any maintenance events
• Must be able to orchestrate any controlled outages / repairs, this includes working with NOC, filling out and filing the appropriate paperwork and working with the appropriate channels for a successful controlled outage
• Must be willing to work extended hours, often prepping during the day and working into the night
• Must be able to differentiate the difference between different sizes and colors of cables
• Experience conducting and providing training
• Must have experience with DOT regulation
• Ability to communicate in person and by telephone
• Maintains network integrity through preventive maintenance
• Ability to use any equipment in a safe manner, in accordance with company, industry and regulatory standards
• Works on regularly scheduled days as well as unscheduled days and beyond regular work hours as required
• Skill in using a Windows-based computer
• Ability to prioritize and organize effectively
• Ability to work independently and with others
• Ability to read and repair from blueprints and/or wire diagrams
• Ability to complete mechanical tasks such as fiber splicing, reading meters (volt, RF and Fiber), conducting tests and performing troubleshooting measures to achieve plant level requirements
• Able to work in all-weather climates
• As needed repair and maintenance of headend electronics and critical infrastructure equipment
• Complete daily production reports, mark up maps, keep track of work hours and complete "as-built" maps for areas worked
• Safely operate and use bucket truck to complete maintenance assignments
• Ability to work majority nights shifts
• Ability to use computer based programs required to support the activation and verification of electronic equipment installs
• Able to work at varying heights from a bucket truck, as well as ground level in underground vaults
• Work within a team environment to ensure the full job scope is completed within the scheduled timeframe
• Reach, push, pull, hold, grasp and perform fine manipulation task on cable and electronic equipment

Skills:

• Good communication and organizational skills
• Ability to work independently as well as in a team environment
• Understand construction prints and splice documents
• Must be able to work outside in all weather conditions as well as in a splicing trailer
• Dedicated to safety and keeping a safe work environment
• Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
• Must pass a drug screening test and a criminal background check.
• Must have time management skills and understand the importance of managing time
• Must have a proven track record of being on time
• Must maintain a clean and presentable company vehicle
• Must be able to be able to multi-task and handle multiple project standings at one time

Education and Experience:

• High school diploma or GED equivalent required.
• Experience with fiber tools

Job Classification:

• Field Infrastructure
• Non-Exempt

Work Environment /Hazards:

• Outdoor elements and working with aerial plant
• In proximity of heavy machinery and moving vehicles
• Working close to power transformers
• Moderate to loud noise levels
• Use of PPE

Physical Demands:

• Sitting stationary for long periods of time splicing
• Climbing ladders, crouching, balance, kneel, stoop
• Working in all weather conditions

Working Hours/Days:

• Min 40 hours
• Overtime as needed
• Mainly night work

Travel Requirements:

• 70-100% travel required

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health, and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Affirmative Action (AAP/EEO Statement):

Nextlink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Drug Free Workplace:

Nextlink intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.