Remote Senior Manager, Customer Experience Programs
Fusion Connect
A leading technology service provider is looking for a Senior Manager of Customer Experience to oversee strategic process transformation across business lines. This role requires strong analytical and project management skills along with the ability to influence stakeholders and lead cross-functional initiatives. Candidates should have a Bachelor's degree and 7+ years in customer experience strategies. Fusion Connect offers a diverse technology solutions portfolio focused on reliable customer service. #J-18808-Ljbffr
$145k - $165k
...Senior Integrated Marketing Programs Manager WalkMe, now an SAP company, is looking for a... ..., retain and expand our customer base. With over 1,600 clients... ...teams, including experience using customer data, segmentation... ...combine the benefits of remote work and the essential...Remote workSeniorWork experience placementImmediate start$100 - $130 per hour
...Description Job Description Job Title: Senior Project Manager – Customer Transformation Program Location: Remote (Columbus, OH) Travel Requirement: Bi-weekly... ...focus on driving execution across customer experience, CRM, billing, and customer service platforms...Remote workSeniorContract workVisa sponsorship- ...Over 200,000 business customers and millions of individuals... ...is our Customer Experience team, a cornerstone of... ...sure critical regional programs land on time with real... ...with a track record of managing a high performing team... ..., as well as with senior stakeholders, communicating...Remote workSeniorWork at officeLocal areaWork from homeFlexible hoursShift work
$77.31k - $88.85k
...STD, LTD), flexible schedules, a 401k program with company match, and profit... ...and thrive. Position Summary The Senior Manager of Customer Partnerships is responsible for strengthening... ...a consistent, high-quality customer experience. Customer Partnership & Strategic...Remote workSeniorContract workWork at officeFlexible hours$125.3k - $162.8k
...consumer and business customers across multiple... ...the planet." The Senior Manager of Customer Insights... ...oversees both Customer Experience (CX) Analytics and the... ...research and brand tracking programs to monitor market... ...where applicable). #LI-Remote Why Choose Us? A...Remote workSeniorFull timePart timeWork at officeLocal areaImmediate start$118.29k - $177.47k
...Turn-around-time, customer service, global logistic... ...transportation management, specimen... ...capabilities, management of remote on-site specimen... ...Operations. The Senior Manager–Operations... ...related to customer experience, first-call... ...professional development programs to maintain...Remote workSeniorFull timeMonday to FridayFlexible hoursWeekend workAfternoon shift$144k - $244k
...Primary Job Title Senior Principal Program Manager Location Oakland, CA Onsite Flexibility... ...drive reliability, security, and customer satisfaction. The client is the trusted... ...that redefines the customer energy experience. We are seeking a highly skilled and...Remote workSenior- ...ce silicon and software. Join us to help transform tomorrow. You Are: A strategic, customer-focus ed leader with deep expertise in program management, with hands on experience managing SoC design flows, and the IP ecosystem. You thrive in dynamic environments,...SeniorContract work
$110.6k - $178k
...Senior Manager — Customer Data & Personalization - Remote Come make the world and accelerate your success. It takes... ...future of data-driven customer experiences. As Senior Manager, Customer... ...reimbursement in addition to programs & benefits in support of your well...Remote workSeniorFull timeLocal area$143.8k - $232.65k
...Senior Manager, Global Customer Briefing Program We're looking for a Senior Manager to lead our global Customer Briefing Program at Autodesk. The Program... ...this role, you'll report to the Director of Brand Experiences within the Brand & Creative organization. You'll...SeniorWorldwide$143.4k - $210.9k
About the Team Our team manages and operates DoorDash... ...an outstanding customer experience as reliably as possible... ...DoorDash is looking for a Senior Manager, Customer... ...offices, we are open to remote candidates with the... ...quality monitoring programs that result in measurable...Remote workSeniorHourly payWork experience placementWork at officeLocal areaImmediate startFlexible hours$126k - $202.5k
Senior Manager, Customer Experience Strategy Remote - CA ID:JR11616 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected... ...function. You will design, build, and run the systems and programs that give Samsara a real‑time, unified view of the...Remote workSeniorFlexible hours- ...connections and an awesome customer experience in twenty states throughout... ...and South. Backed by funds managed by Apollo Global Management,... ...roles that are designated as remote, hybrid, office or field-based... ...benefits and paid time off programs reflect our underlying belief...Remote workSeniorWork at office
- Description At Salesforce, our customers' success is our success. We are seeking... ...Customer Success Group as a Director / Senior Manager, Attrition Programs. This high-impact role is... ...senior leadership. What You’ll Bring Experience: 7+ years of proven experience in Customer...Senior
- ...Sr. Program Account Manager, Branded Merchandise eCommerce Sales... ...per week, with one (1) remote day, at one of the following... ...role). The Senior Program Account Manager... ...rates, and enhance customer engagement. Data Analysis... ...edge. Customer Experience: Ensure a seamless...Remote workSeniorSummer workWork at officeLocal areaFlexible hours
- ...based in California is looking for a Senior Manager, Customer Success & Support. This role requires... ...years in customer success roles and experience managing teams. A performance-based compensation... ...and drive success. Join a fully remote team focused on making a significant...Remote workSenior
$199.28k - $249.1k
...developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection... ...Twilio Join the team as Twilio's next Senior Principal, Technical Program Management within Research & Development (R&D). About...Remote workSeniorLocal areaWorldwideShift work- ...Senior Customer Advocacy Director is a full-time position focused on executive engagement and... ...Journey Mapping sessions to enhance customer experiences Required Qualifications 10+ years in... ...of Customer methodologies and advocacy program development Experience engaging...Remote workSeniorFull time
- ...Program Manager, Customer Experience - Broadband 1 week ago Be among the first 25 applicants At Sand Cherry Associates, we excel in the design and delivery... ...of the approved path forward. This position is remote with occasional optional travel to the client site. Duties...Remote workImmediate start
$130k - $260k
...Senior Technical Program Manager This role sits at the intersection of engineering, product, and... ...evolution of critical systems and customer experiences. You will lead complex, cross-functional... ...work arrangements, including remote flexibility programs ~ Health, dental...Remote workSeniorFlexible hours- ...Leading a global team of Customer Support Quality Associates, the remote Senior Supervisor, Customer Support Quality will manage quality performance,... ...improvements to enhance customer experiences. Key responsibilities... ...building or scaling QA programs and familiarity with QA...Remote workSenior
- ...We're hiring a Global Manager, Customer Retention Programs to lead and scale our customer... ...- balancing customer experience with strong financial outcomes... ...- Tampa, FL Hybrid Remote - meaning in office 4+ times... ...communicate effectively with senior leadership. • Advanced analytical...Remote workFull timeContract workWork at officeWorldwideMonday to Friday
- ...GLORY is seeking a Manager for Customer Operations Consulting to lead a team that delivers tailored solutions to customers remotely. The role involves building strong relationships, ensuring... ..., and optimizing customer experiences. Candidates should have substantial...Remote workSenior
- ...Program Manager (Customer Experience Transformation) Shape the Future with Us. At Lubrizol, we're bringing... ...Flexibility: On-site 4 days/week with 1-day remote flex Locations: Wickliffe, OH or... ...Management Engage and align with senior leadership and key stakeholders,...Remote workFull timeWork at officeLocal areaWorldwideFlexible hours
$79.7k - $103k
...Acentra Health, LLC is seeking an EAP Program Manager/Senior Account Manager to lead program management... ...in Virginia or Washington, D.C. This remote role requires an active behavioral... ...health license and at least 5 years of EAP experience. Responsibilities include ensuring...Remote workSeniorContract work- ...Senior CS Operations Manager MagicSchool is the premier generative AI platform... ...We're looking for a Senior Customer Success Operations Manager... ...planning cycle run, or a program landed. Responsibilities... ...'t right for the customer experience. Data Visibility That...Remote workSeniorFull timeContract workWork from home
- ...Sr. Product Manager, Client Management Platform Location: Remote/Hybrid Type: Long-term Contract... ...and Identity Proofing program to enable the right people... ...Synthesize customer business goals, policy... ...Qualifications Strong experience in a dynamic product management...Remote workSeniorLong term contract
- ...passionate, talented, and customer-focused. We embody our... ...distributed team with remote employees across every... ...an experienced Program Manager to join the Customer Success... ..., Skills, & Abilities Experience: Minimum of 4 years in... ...ability to influence senior management and cross-...Remote workTemporary work
$150k - $170k
...Senior Manager, Customer Success & Support GetDandy is an AI-powered digital front office for local... ...resolution quality, and overall customer experience Implement QA processes to maintain... ...upside for strong performers Fully remote team Opportunity to grow into a Director...Remote workSeniorFull timeLocal area- ...Connected World, Connected Experiences ), we live the... ...innovative and customer-centric information... ...principle. Job Title: Senior Consultant - VAVE Program Location: Cottage... ...Onsite/ Hybrid/ Remote: Hybrid Duration:... ...closely with the Program Manager, the client's cross-...Remote workSenior
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