Signage Production Manager / Team Leader

Production Manager

FASTSIGNS of Hilliard is looking for a hands-on, accountable Production Manager to lead our back-of-house operations. This role requires someone who can manage a team, streamline workflows, ensure exceptional product quality, and keep jobs moving all while creating a culture of pride, efficiency, and ownership. This isn't just about printing signs. It's about leading people, owning throughput, and building a high-performance production floor.

What You'll Do

Leadership & Workflow Management

• Own the daily production schedule and job queue using Corebridge and internal systems.
• Ensure every team member in the back-of-house knows exactly what they should be working on each day.
• Run daily Production Workstart Meetings to align the team, communicate priorities, and prevent bottlenecks.
• Manage the full production lifecycle from design handoff to output, finishing, QC, and delivery/install coordination.
• Oversee production across multiple stations and team members, ensuring smooth handoffs and clear accountability.
• Manage and schedule installations with both in-house and external installer partners.
• Conduct and coordinate site surveys as required to prepare for accurate quoting and successful installations.

Team Development & Accountability

• Train, coach, and cross-train the team on equipment, materials, processes, and safety protocols.
• Set clear expectations and follow up with consistency to drive accountability and performance.
• Foster a proactive, problem-solving team culture that values craftsmanship and continuous improvement.

Quality Control & Final Product Oversight

• Ensure every job leaving the building meets our high standards for quality, accuracy, and finish.
• Reduce errors, reprints, and waste through strong process control and training.
• Promote clean, safe, and organized work areas.

Materials, Equipment & Maintenance

• Maintain appropriate inventory of materials, substrates, vinyls, inks, etc.
• Order supplies as needed avoiding overstock while ensuring job readiness.
• Operate and oversee maintenance of:
  • Epson SureColor V7000 UV Flatbed
  • Epson SureColor S60600 Roll-to-Roll Printer
  • Kala Mistral Laminator
  • Mimaki CG-160 FXII Plotter

What You Bring

• Proven success managing production workflows and leading a team in a sign shop, print facility, fabrication environment, or similar.
• Strong ability to organize, prioritize, and move multiple jobs through production efficiently and on time.
• Deep technical knowledge of printing, laminating, cutting, vinyl application, and sign-making processes.
• Clear, calm communicator who can coach peers and drive team-wide accountability.
• Able to manage people and product not just machines.
• Proficient with production software (e.g., RIP platforms, Corebridge, Flexi, Onyx).
• Physically capable of lifting 50+ lbs, standing for long periods, and working with tools and substrates hands-on.

Bonus Points For

• Experience with vehicle wraps, ADA signage, LED-lit or dimensional signs.
• Install or fabrication background (including CNC/router or electrical signage).
• Experience training teams or implementing new production systems or layouts.

What You'll Get

• Consistent MondayFriday daytime hours
• Paid holidays and time off
• Leadership autonomy and full ownership of production
• Opportunity to shape and grow a strong team
• Access to advanced sign-making tools and technology
• A role that makes a visible difference in the success of local businesses

Who You Are

• A production expert who thrives on momentum and ownership
• A calm, consistent leader who drives clarity and focus
• A "get-it-done" operator who doesn't wait to be told what to do
• A coach and teacher, not just a doer
• A believer in quality, process, and pride in the final product

Compensation: $26.00 - $31.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.