Operations Manager

Operations Manager – Richmond, VAEarly Autism Services is a national provider of high-quality ABA therapy, committed to supporting children with autism and their families. We are seeking an Operations Manager to oversee daily operations and provide onsite leadership at our Richmond, VA clinic.Position OverviewThe Operations Manager is responsible for managing clinic operations, staff scheduling, new client onboarding, systems oversight, and ensuring a positive, organized, and compliant clinic environment. This role partners closely with the Director of Operations and Lead BCBA to support both operational and clinical excellence.Key ResponsibilitiesOversee daily clinic operations, staffing, scheduling, and workflow alignmentProvide onsite leadership, coaching, and performance support for techniciansManage new client intake, assessment scheduling, and service coordinationMaintain active client schedules, utilization, and master schedule templatesConduct weekly audits in CentralReach to ensure accuracy and complianceManage clinic inventory, budget tracking, and monthly expense alignmentLead quarterly team meetings and serve as primary liaison with the Director of OperationsOversee recruitment, onboarding, credentialing timelines, and new hire readinessDeliver weekly business reports and prepare Weekly Business Review updatesMaintain clinic cleanliness, safety protocols, and building upkeepQualificationsBachelor's degree preferred (Business, Healthcare, Behavioral Health, or related field)2–3 years of experience in operations, coordination, or leadership (healthcare/ABA preferred)Strong organizational, communication, and problem-solving skillsExperience with scheduling, staff management, or multi-site operations a plusComfortable using Microsoft Office and cloud-based systems (CentralReach experience preferred)Ability to thrive in a fast-paced, evolving environment with high accountabilityBenefitsCompetitive pay (based on experience)Medical, dental, and vision insurance401(k) with company matchPaid time offProfessional development and leadership growth opportunitiesIdeal CandidateA strategic, hands-on leader who is organized, proactive, and committed to maintaining a positive culture, strong operational systems, and high-quality service delivery.