Automotive Service Store Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Wellness resources

About Us:
The Shop Point S Tire and Auto Service is a premier provider of automotive maintenance and repair services, dedicated to delivering top-quality customer service and expert vehicle care. We are excited to expand into Kirkland. We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction.

Job Responsibilities:

· Oversee all service center operations, ensuring efficiency, quality, and profitability

· Lead and motivate a team of service advisors, technicians, and support staff

· Ensure outstanding customer service by addressing inquiries, concerns, and feedback

· Monitor and analyze key performance metrics to drive business growth

· Manage service schedules, workflow, and quality control to optimize operations

· Maintain compliance with safety standards and company policies

· Develop and implement strategies to improve customer retention and revenue

· Oversee inventory management and vendor relationships for parts and supplies

Qualifications:

· Proven experience as an Automotive Service Manager or in a similar leadership role.

· Strong knowledge of automotive maintenance, repair processes, and industry standards

· Excellent leadership, problem-solving, and organizational skills

· Ability to manage multiple tasks and work in a fast-paced environment

· Strong customer service and communication abilities

· Proficiency in service management software and business operations

Benefits:

· Competitive salary with performance-based incentives

· Health, dental, and vision insurance

· Paid time off and holiday benefits

· Employee discounts on services and products

· Career development and advancement opportunities

How to Apply:
If you are a motivated leader with a passion for automotive service excellence, we want to hear from you! Apply today by submitting your resume and cover letter.