Lead Business Analyst

Responsibilities: Lead requirements' definitions for complex enhancements and ongoing strategic initiatives. Identify & translate business needs into clearly defined requirements. Create documentation inclusive of business use cases, process/data flows, traceability matrices, and report mock-ups. Plan, facilitate, and conduct requirements' gathering sessions, meetings, and presentations. Lead review sessions for completed business/functional requirements, with key business users focused on gaining consensus and final business approval. Cultivate strong professional relations within business units to thoroughly understand business needs. Collaborate with the development and testing teams to provide subject-matter expertise. Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged. Ensure future solutions are efficient and effective across all business processes, while being consistent across products. Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase. Work with the business lead and project manager to obtain UAT signoff. Qualifications: Proven track record for claims system implementation and support. Clear verbal and written communication skills; able to understand communication channels and escalate appropriately. Experience using standard project and business tools including Microsoft Project, Excel, PowerPoint, SharePoint, UI mock-up tools, etc. Proficient with process modeling tools (e.g., Visio). Experience with visualization tools is beneficial. Excellent problem-solving and analytical skills. Experience supervising small teams. Strong initiative with the ability to self-manage. Comfortable with ambiguity and able to work through challenges to complete objectives correctly. A team player who works well with technical and business resources. Able to see tasks through to completion without significant guidance. Strong personal time-management skills and ability to meet individual/team deadlines. #J-18808-Ljbffr TechDigital Group