Victim Services Advocate

The New York County District Attorney’s Office (DANY) is seeking a Victim Services Advocate for its Survivor Services Bureau (SSB). In this full‑time role the Advocate will provide a comprehensive range of services to crime victims, witnesses, and their families, including crisis intervention, community referrals, orientation to the criminal‑justice system, case‑status updates, and court support. Services will be delivered from multiple office locations, such as the Main Office downtown, the Harlem Office, and/or the Washington‑Heights office. The Advocate may also focus on specific populations such as Men of Color, Asian American & Pacific Islander, Elder Abuse, Sex Crimes, and Human Trafficking. Responsibilities Conduct a heavy volume of follow‑up calls and maintain ongoing contact to ensure clients receive support and services. Explain the criminal‑justice system and provide case information. Assist with emergency safety planning. Act as liaison with victims and the assigned Assistant District Attorney throughout the criminal‑justice process. Ensure all victims, witnesses, and their families are connected with SSB concrete and therapeutic services. Assist with orders of protection, support depositions, and registration for notification of inmate release. Provide support and accompaniment during criminal‑justice proceedings. Participate in community presentations. Perform other duties as assigned. Minimum Qualification Requirements Bachelor’s degree from an accredited college required by candidate’s start date. Preferred Requirements / Skills Master’s or Bachelor’s degree in social work, psychology, victim advocacy, or a closely related field. 3–5 years of experience in social work, counseling, or a related field; or any equivalent combination of education, training, and experience. Thorough knowledge of crime victim advocacy, criminal‑justice system procedures and methods, post‑traumatic crisis intervention, and record‑keeping techniques. Experience in program evaluation, conducting needs assessments, developing, and enhancing community collaborations. Bilingual in Spanish. Proficiency in American Sign Language (ASL). Ability to handle and resolve emergency situations and assist victims in trauma either in person or over the phone while maintaining composure. Strong analytical, interpersonal, problem‑solving, oral, and written communication skills. Ability to foster good working relationships within the community and with external community‑based agencies. How to Apply Submit a cover letter and résumé. Hours / Shift Shifts may vary: 8:30 am–4:30 pm, 9 am–5 pm, 9:30 am–5:30 pm, 10 am–6 pm, 10:30 am–6:30 pm. Overtime may be required, including nights and weekends. #J-18808-Ljbffr