Patient Services Rep / Claremore

Patient Services Rep

Join our team as a day shift, full-time Patient Services Rep in Claremore, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.

Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

Hillcrest Hospital Claremore is a 49-bed acute care medical center offering a wide range of inpatient and outpatient services, including maternity, cardiology, emergency, orthopedics, alcohol withdrawal stabilization, gastroenterology, and surgery.

Multi-faceted position consisting of customer service, insurance verification, registration, payment collection, and data entry and referrals.

Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments, and maintenance of physician appointment schedules.

Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.

Answers telephone promptly in a customer-friendly manner.

Collects and verifies accurate patient information and enters into registration system.

Receives payment for services and correctly completes charge slips for data entry.

Committed to being a team player by performing all duties as required or assigned to provide quality patient care.

Responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Job Requirements:

• High School Diploma or GED

Preferred Requirements:

• Previous customer service experience preferred
• Previous medical office experience would be a plus