Contact Center Manager
WireNut Home Services
Contact Center Manager
Ready to be recognized and rewarded for your hard work? At WireNut, our team members are the foundation of our success. Through our core values of family, care and grow, we enrich lives through trust in the trades. Leading us to make it a priority and show our appreciation every day. We offer industry-leading pay, a company vehicle you can take home, consistent year-round work with no seasonal layoffs, and a generous PTO and sick leave package. Join a company where your growth and career development truly matter.
WIRENUT INVESTS IN YOU!
Who We Are:
Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Service throughout Colorado's Front Range. We have earned over 64,000 happy customer reviews and are the record holder of 10x Excellence in Customer Service Award from the BBB. Additionally, we are the recipients of the Gazette's Best Workplaces for 7 consecutive years and have enjoyed aggressive growth year-over-year.
What You'll Do:
As a Contact Center Manager
- Hiring, coaching, and motivating contact center staff to ensure high-quality customer service with our call takers, dispatchers, permits coordinator, and customer enrichment specialist.
- Implementing strategies and technologies to improve the customer journey and satisfaction across all communication channels.
- Reviewing and holding contact center staff accountable to KPI's.
- Managing daily operations, including scheduling, supervising, and ensuring efficient workflows.
- Aligning contact center operations with overall business objectives and providing insights into customer needs to drive improvements.
Basic Requirements (Required Skills/ Experience):
- Customer service experience
- Goal oriented
- Strong leadership skills
- Ability to pass a background check and drug screening
- Adaptability to constantly changing business needs and additional responsibilities
Compensation: $60,000-75,000k/year
Benefits:
- Competitive Compensation – Paid Weekly
- Comprehensive Medical, Dental, and Vision Insurance
- PTO AND Sick time package
- 401(k) Plans
- Paid Holidays (Office Closed)
- Life Insurance
- Legal Shield
- Disability
Perks:
- WireNut gear!
- Company sponsored events
- Quarterly banquets
- Fun off-site events
- Company contests, and more!
Job Type: Full-Time
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Contact Center Manager in Colorado Springs, CO vacancy
- ...our customers across the federal, state, and commercial markets. We are seeking a Global Network Operations and Security Center (GNOSC) Manager to support the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES)...SuggestedFull timeContract workWork experience placementLocal area
LaunchTech
Colorado Springs, COmore than 2 months ago - ...ready to take ownership of a 24/7 enterprise network operations center, this role was built for you. This role directly supports the... ...Network Operations and Security Center (GNOSC) Service Delivery Manager (SDM) assists in providing critical leadership and oversight for...SuggestedFull timeContract workWork experience placementLocal areaNight shift
$23.46 - $27.76 per hour
...Operations Job Family: Plasma Center Operations Job Type: Full Time... ...collections. You will report to the Center Manager. The Role In compliance with... ...) Shares information with internal contacts with common desire to reach a solution...SuggestedFull timeWork experience placementImmediate startCSL
Colorado Springs, CO2 days ago$59k - $65k
...Competitive Pay: The pay range is just the starting point. Our hiring managers carefully consider your experience, credentials, & education... ...amount of funding to over 100% Requirements ~ Large Center Director qualified through PDIS ~ Prior leadership experience...SuggestedDaily paidWork at officeImmediate startMonday to FridayThe Sunshine House Early Learning Academy
Colorado Springs, CO2 days ago- ...Are you an ace with car maintenance? With over 2500 auto centers nationwide staffed by certified technicians, we perform millions of tire and oil services a year. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits...SuggestedHourly payMinimum wageFull timeTemporary workPart time
Walmart
Fountain, CO2 days ago - ...~ Dental insurance ~ Employee discounts Role: Preschool Center Director Join the fastest-growing Academy of Early Education... ..., enrollment growth, and efficient business operations. Manage accounts receivable and payable, generate monthly P&L reports, and...Local area
The Learning Experience
Colorado Springs, CO5 days ago - ...ideas, and grow their careers in Early Childhood Education. As a Center Director, you’ll lead a passionate team and make a meaningful... ...satisfaction and retention. Profitability • Understand and manage your center’s monthly and quarterly budget targets, especially EBITDA...Local area
The Learning Experience Corp - Colorado Springs, CO
Colorado Springs, CO22 days ago - ...project execution. The company is seeking an experienced Project Manager to join a major project in Darwin, Australia and play a key... ...the Project Executive , the PM will serve as a key point of contact for the client and internal/external stakeholders while leading...For contractorsFor subcontractorWork at office
$115k - $130k
...brighter way forward.What this job involves:As Facilities Manager, you'll serve as the single point of contact responsible for integrated facilities management in... ...managing critical environments such as data centers, laboratories, secure facilities, or mission-critical...Daily paidTemporary workFor contractorsNight shiftJLL
Colorado Springs, CO2 days ago$60k
...)Pension Plan (after one year of continuous service)Voluntary Tax-Deferred Annuity Plan (403(b)plan)Position SummaryThe Facilities Manager (FM) is responsible for the overall maintenance, safety, functionality, and appearance of The Salvation Army Colorado Springs Corps...Full timeFor contractorsImmediate startSalvation Army Western Territory
Colorado Springs, CO1 day ago$111k - $147k
...thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril... ...to the military in months, not years.As the Facilities Manager, you'll be responsible for supporting our facilities in Broomfield...Full timeFor contractorsWork experience placementanduril
Colorado Springs, CO1 day ago- ...The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate Facilities Manager,...
Jones Lange Lasalle, Inc.
Colorado Springs, CO3 days ago - ...Facilities ManagerIn this management (at-will) position, you will manage, supervise, and coordinate the activities and operations of all... ...in a municipal government settingAdditional InformationPlease contact Shereen Ross at ****@*****.*** with any...Full timeContract workWork at officeLocal area
City of Colorado Springs
Colorado Springs, CO2 days ago $100k
...Facilities ManagerAs a CBRE Facilities Manager, you will manage a team responsible for overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings.The operating hours for this role will be M-F; 8 to 5pm with on...For contractorsLocal areaFlexible hoursCBRE Group
Colorado Springs, CO5 days ago$2,054 per week
...MedPro Healthcare Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Colorado Springs, Colorado. Job... ...term care facilities, behavioral health programs, rehabilitation centers, schools, and case management companies Coordinate...Hourly payWeekly payContract workTemporary workZero hours contractImmediate startShift workMedPro Healthcare Staffing
Colorado Springs, CO15 days ago$131.6k
...discipline and efficiency a scaling company requires. Program Managers report directly to this position, and this leader may serve as... ...flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously...Contract workFor contractorsRemote workNight shiftWeekend work$1,793 per week
...AMN Healthcare Nursing is seeking a travel nurse RN Case Management for a travel nursing job in Colorado Springs, Colorado. Job Description... ...jobs at the facility in Arkansas let you coordinate patient-centered care across acute and rehabilitation settings, focusing on...Extra incomeTemporary workSummer workLocal areaShift workAMN Healthcare Nursing
Colorado Springs, CO2 days ago$100k
Location Type: Mill Metal Type: Carbon Metal Shape : Long Products Compensation Range : $100k+ ~8–10 years of heavy industrial mechanical maintenance experience, preferably in a steel mill or melt shop ~ Formal training and strong hands-on knowledge...SANINC
Colorado Springs, CO1 day ago- ...Maintenance Manager AFO is looking for a Maintenance Manager to work in Colorado Springs, CO. To join our team of outstanding professionals, apply today! Performs maintenance operations in support of the Army Field Support Battalion Carson (AFSBn-Carson). Manages...Full timePart timeFor contractorsRemote work
Akima
Colorado Springs, CO1 day ago $123.3k - $166.8k
...join us on our journey! About the Role: As a Maintenance Manager, you will transform workplace environments by leading maintenance... ...If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position...Full timeFor contractorsWorldwideFlexible hoursShift workNight shiftAmazon
Colorado Springs, CO4 days ago$15 - $28 per hour
...The Grooming Salon Leader's primary purpose is to lead and manage grooming salon operations and grooming salon team members. The... ...A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will...TraineeshipPetco Health and Wellness
Colorado Springs, CO2 days ago$75k
...Volunteer Days per year Company paid short-term and long- term disability, parental leave. And more! About the role The Maintenance Manager is responsible for directing and overseeing a team of maintenance technicians and/or roads and grounds personnel within an assigned...Temporary workWork at officeLocal areaWork from homeFlexible hoursShift workNight shiftWeekend workBalfour Beatty plc
Colorado Springs, CO3 days ago- ...environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted. BUILDING INCLUSIVE WORKSPACES At Amrize, there is endless opportunity for you to play your part. Whether you're in a...For contractorsWork experience placementLocal areaRelocation packageFlexible hours
Amrize
Colorado Springs, CO3 days ago - ...Position: Service Manager Category: Non-Exempt Supervisor: Community Manager Hours: Typical range of hours is based... ...Coordinator in the loop by sharing relevant information and contact details for potential collaborations. Building Leaders: Educate...Full timeFor contractorsNight shiftWeekend work
NEW EARTH RESIDENTIAL LLC
Colorado Springs, CO3 days ago $15 - $28 per hour
...the needs of pets and pet parents at the center of everything we do. * Foster the Fun... ...Salon Leaders primary purpose is to lead and manage grooming salon operations and grooming... ...partner's time will be spent in direct contact with our pet parents and their dogs, and...Hourly payMinimum wageFull timeTraineeshipLocal areaNight shiftAfternoon shiftPetco
Colorado Springs, CO5 days ago- ...Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational...Work at officeLocal area
Rivaria Vista Grande
Colorado Springs, COa month ago - ...Salon Manager Salon may be operated by a Regis Corporation affiliate or be independently owned and operated by a third party. Career area: Salon Manager Location: 1207 North Cir, COLORADO SPRINGS, CO 80909, United States Job ID: 51167_20251114 Supercuts is...Flexible hoursNight shiftAfternoon shift
Supercuts
Colorado Springs, CO4 days ago $91.8k - $137.7k
...join us on our journey! About the Role: As an Area Maintenance Manager, you will transform workplace environments by leading a dynamic... ...If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position...For contractorsWork at officeWorldwideFlexible hoursNight shiftAmazon
Colorado Springs, CO5 days ago$26 per hour
...responsibilities, upholding Tarian’s commitment to safety and security while supporting the values and culture of the client and community. Manages daily work assignments and schedules to include the daily schedule of all assigned Tarian's personnel. Manages time sheet...Full timeContract workTemporary workLocal areaShift workTarian Group
Colorado Springs, CO2 days ago- ...Sport Clips Haircuts is Hiring Managers! Do What You Love. Love What You Do. JOB DESCRIPTION Our salon is looking for talented salon managers who are passionate about cutting hair and making their clients look great! Our team is dedicated to exceptional...Flexible hours
Sportsclips
Colorado Springs, CO1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Manager. Be the first to apply!
Related searches
- network operations center manager Colorado Springs, CO
- call center full time Colorado Springs, CO
- temporary call center Colorado Springs, CO
- medical call center Colorado Springs, CO
- call center Colorado Springs, CO
- director call center Colorado Springs, CO
- call center recruiter Colorado Springs, CO
- call center rn Colorado Springs, CO
- inbound call center Colorado Springs, CO
- medical call center receptionist Colorado Springs, CO