Field Service Technician

Field Service Technician Primary Location: Mesa, AZ, US Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Introduction We are seeking a Field Service Technician to join our Field Services team. You will be responsible for offering practical field repairs, welding, and technical support for Metso customers and third‑party contractors in existing and newly acquired retrofit/rebuild/replacement equipment. Project the image of Metso as the service‑oriented company to depend on for qualified field service support on mining equipment for maintenance, repairs, upgrades, and operation. The Field Service Technician position requires significant experience as a Field Service Technician with a background in mechanical and maintenance work as well as in depth knowledge of mining equipment. In this position, you will report to the Field Service Managers in Mesa, AZ. This position is located in Mesa, AZ but will require up to 85% of travel to customer sites and other internal Metso sites for training. What you’ll do Prior to arrival at field assignment location, study, plan, and prepare for field work based on the detailed scope of work, drawings, specifications, Metso, and customer policies/procedures/rules/regulations/safety, specific instructions, etc. Provide technical and practical service during demolition and installation, checkout, start‑up, and commissioning to ensure safety and proper equipment and system erection is in accordance with contract designs and drawing requirements. Perform various millwright tasks such as, but not limited to, installation and alignment of new ring & pinion gears, mill components or complete mill change‑outs. Repair various types of process equipment such as crushers, conveyors, pumps, screens, mills, etc. Perform critical gear alignments, laser shaft alignments, precision surveying with Brunson Scope as well as dial indicator method of shaft alignments. Read micrometers, calipers, machinist levels, pi tapes as well as other precision measuring equipment. Troubleshoot fit/form problems and advise/assist on corrective action and repairs. Sets up and operates all common welding equipment including SMAW (Stick), GMAW (Mig) in a mining/heavy industrial setting. Efficiently cuts and excavates cracks with Air Carbon‑Arc as well as cutting with Oxy‑fuel, plasma and track burners. Checks, adjusts and regulates current and time cycle for varying conditions of materials to obtain proper welds. Removes rough spots from work piece, using portable grinder, hand file, or scraper. Maintain accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors. Submit internal daily construction reports covering activity at the jobsite. Communicate with the client to ensure satisfaction with job progress and quality. Work in liaison with the various technical support departments within the Metso organization. Visit customers with the sales force to develop and grow service business opportunities. Perform work using safe and proper methods and procedures to maintain and repair Metso equipment. Other tasks as assigned. Who you are Technical Degree or High school graduate with mechanical maintenance/millwright/welding experience. 2 years of millwright or welding experience in mining or heavy construction industries. Field welding experience, ideally on grinding mills, crushers, as well as other process machinery. Welding certifications are a valuable asset. Previous MSHA training favorable. Valid driver’s license and clean driving record. Ability to pass DOT physical requirements. Knowledge of process equipment such as crushers, conveyors, pumps, screens, mills, etc. Ability to complete assigned tasks with minimal supervision. Work well with other people, including fellow employees, customers, and contractors. Capable of making quick, accurate decisions relative to problem solution and problem liability. Should be well organized and able to maintain accurate records and communicate accurate information through detailed technical reports. You need to have mechanical knowledge and abilities. Capability to understand the various product applications marketed by Metso. Ability to read and interpret imperial and metric tape measurers, and, engineering and architectural drawings. Ability to use and interpret dial indicators, calipers, micrometers is beneficial. Will be required to clearly communicate verbally. Ability to perform basic welding skills using electrode and wire feed process is an asset. Ability to perform basic torch cutting using oxygen and acetylene, air arc is a valued asset. May operate mobile equipment. Ability to choose the right P.P.E. for the current job. Adequate understanding of basic rigging is necessary. What's in it for you? An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change. Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well‑being services, and engagement surveys. Compensation and rewards - Global incentive program tied to business and performance targets. A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together. Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities. Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication. Get in touch Want to rise above the possible with us? Click ‘Apply now’ to submit your application. For additional information, please contact Deidre Largent, Talent Acquisition Specialist, via email at View email address on click.appcast.io. We understand that some highly capable candidates might hesitate to apply for a role unless they meet every listed qualification. If you're excited about this role, we encourage you to apply even if you don't meet all the requirements. You may be the right candidate for the role. Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end‑to‑end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change. Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki. #J-18808-Ljbffr