Front Desk Manager

Front Office ManagerSalary range is $72,500 - $80,000Valid driver's license may be required with at least one year of clean driving history.Relocation Assistance AvailableAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.Education and ExperienceHigh school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.OR2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.Core Work ActivitiesMaintaining Guest Services and Front Desk GoalsSupporting Management of Front Desk TeamEnsuring Exceptional Customer ServiceManaging Projects and PoliciesSupporting Human Resource ActivitiesAdditional ResponsibilitiesMarriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.