Maintenance Technician III

Maintenance Technician IIIFor over 75 years, Heatherwood has been dedicated to developing upscale residential rental communities, commercial properties, and luxury urban spaces. Our reputation for quality construction, innovative design, and exceptional service has made us a recognized leader in the industry. At Heatherwood, we believe our employees are our greatest asset, which is why we prioritize professional development and promote from within.Heatherwood is on a mission to create high-quality places that inspire a genuine sense of community. As a Maintenance Technician III, you are the driving force in providing great service to our residents in a fast-paced, challenging, and rewarding environment.What You Bring to HeatherwoodA positive attitudeA customer-first approach to serviceSafety-first mindset and adherence to all safety policiesTeam-oriented mindset with the ability to lead by exampleHigh attention to detail and accountability for quality and timeliness of workReliability, dependability, and initiative to solve problems independentlyAbility to work independently while overseeing and supporting the work of others through task completion.Commitment to completing time-sensitive tasks and communicating timelinesEffective written and verbal communication skillsMinimum of 2+ years of multi-family, commercial, hotel, or similar maintenance experienceValid driver's licenseKey ResponsibilitiesKnowledge of and compliance with company standards, policies, and proceduresMaintain compliance with all Fair Housing standards in all resident interactionsMaintain property standards for cleanliness, appearance, safety, and functionalityMaintain a professional appearance at all times by practicing good personal hygiene and wearing a clean, presentable uniform.Respond to service requests in a timely, professional, and customer-focused mannerFlexibility to work overtime, on weekends, and participate in the emergency on-call rotation as dictated by business needs.Perform preventative maintenance programs and scheduled inspections independentlyConduct detailed property walks and equipment audits; identify, address, and escalate maintenance issues as neededSafely operate hand and power toolsPerform apartment turnover activities, including cleaning, painting, and repairsOversee daily maintenance tasks and provide technical guidance to Maintenance Technician II team membersServe as a peer mentor, supporting and guiding peers as neededMaintain consistent communication with the management team regarding timelines, priorities, and progressPerform physical tasks including lifting up to 50 pounds, climbing, bending, kneeling, and standing for extended periodsParticipate in snow removal activities as directed by the management teamThis is not intended to be a complete list of all duties and responsibilities; duties may change based on business needs.Technical KnowledgeAdvanced knowledge and hands-on experience with:Various HVAC systemsPlumbing systems troubleshooting and repair including boilers, water heaters, drain clearing, and fixture replacementElectrical troubleshooting and repairAppliance troubleshooting and repairPainting and carpentryAdvanced understanding of building systems, including fire sprinkler, fire alarm, and central mechanical/HVAC systems (as applicable)Advanced understanding of work order management, preventative maintenance, and apartment make-ready processesAdvanced proficiency with maintenance software and work order management systemsDevelopment & TrainingMonthly safety training as part of Heatherwood's Safety CultureOngoing leadership and advanced technical developmentProviding resources and support to help you successfully complete and maintain all necessary credentials, such as EPA Universal, CPR, CPO, standpipe certifications (S95, S12, S13) where applicableAccess to online training resourcesInternal growth opportunities