Medical Technician - MLK BHC Residential

Medical Technician

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

HealthRIGHT 360, a family of programs, operates in 11 counties throughout California. Offering a comprehensive range of medical and behavioral health services, HealthRIGHT 360 serves marginalized communities, including primary care, mental health support, detoxification, residential and outpatient substance use disorder treatment, and transitional services tailored to individuals involved in the criminal justice system.

The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360 and is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. MLK BHC offers residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. MLK BHC collaborates closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals. Situated on the Martin Luther King Jr. Hospital campus in the Willowbrook area of South Los Angeles, the program serves residents of all Los Angeles County.

The Medical Technician (Med Tech) works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Med Tech provides facility coverage by supervising the clients during medication line, withdrawal management, and free time. This position is customer service-focused and is quick to take the lead in providing crisis intervention and client stabilization. Med Tech assists clients in self-administering their medication, teaches clients to self manage their illness and physical health condition, coaches clients to keep appointments with primary care physicians or other health appointments, screens clients for symptoms of common infectious diseases, and follows established policies and procedures to triage client medical complaints and links clients to the appropriate level of care.

Key Responsibilities:

• Direct Service: Assist with assessment, intake, transition, and discharge of clients entering/exiting the withdrawal management unit. Monitor clients' progress in withdrawal management and maintain strong communication with the medical team. Provide alcohol and drug counseling and support, maintain appropriate/ethical boundaries with all clients, monitor client conduct, record client activity, and inform treatment team of potential concerns. Provide medical and behavioral crisis intervention and triage clients as needed within scope of practice. Demonstrate strong crisis intervention and client stabilization skills. Monitor the medication line and observe client's medication self-administration. Document client's medication self-administration with accuracy. Collect, organize, and report results of daily urinalyses.
• Facility Operations: Act as liaison for removal of biohazardous waste. Maintain stock of OTC medications and First Aid supplies. Perform periodic facility checks to ensure and maintain the safety and security of the facility. Complete detox rounds and behavioral support rounds at 30-minute intervals and document each round accurately. As needed, assist with duties of checking in visitors and monitoring visits, ensuring clients sign in/out with a valid pass, monitoring clients when they return from off-site passes, and checking all bags upon entering the facility. Sign emergency passes when the primary counselor is out of the office. Maintain supplies for urine and oral fluid drug testing and ensure Chain of Custody for all positive tests. Answer telephone and respond to inquiries regarding withdrawal management services within 24 hours.
• Documentation: Maintain all medical documentation that includes but is not exclusive to: Centrally Stored Medication and Destruction forms, Medication Self-Administration forms, Controlled Substance logs, Shift-to-Shift Count forms, Discharge Medication forms. Ensure all medical documentation received from clients is uploaded into the electronic healthcare record and communicates to appropriate staff. Maintain compliance with due dates for all clinical documentation. Write and complete all progress notes within 72 hours of service delivery. Document all client UA's using the UA form and a progress note. Complete withdrawal management paperwork. Document withdrawal management rounds and behavioral support rounds every 30 minutes. Document client updates and incidents in the facility log daily. Complete same-day incident reports. Documentation must be maintained in compliance with agency policy and procedures, HIPAA, 42- CFR, funder standards, and other standards to satisfy internal and external evaluating requirements.
• Administrative: Attend required trainings and meetings. Complete all assigned training in a timely manner. Communicate collaboratively with all members of the behavioral health team including medical, mental health, substance use disorders, and other staff. Seek consultation when encountering new and/or high-risk medical or clinical circumstances. Coordinate with referral sources for warm hand-offs to and from the program. Consult with prescribing providers on behalf of the Addiction Medicine Team (AMT). And perform other duties as assigned.

Qualifications:

Education, Certification, or Licensure: High school diploma or equivalent required. Bachelor's degree in Social Work, Psychology, or related field preferred. Medical Assistant/Medication Technologist certification from an accredited agency (CCBMA, AAMA, AMT, NCCT) or EMT certification in California strongly preferred. Valid First Aid and CPR certification or ability to obtain within 30 days of hire.

Experience: Preferably a minimum of two years' experience working with clients in substance abuse treatment, relapse prevention and recovery in a residential or withdrawal management/detox setting.

Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records.