Service Advisor - Heavy Duty Truck

Service Advisor Opportunity Are you passionate about keeping commercial vehicles on the road safely, efficiently, and reliably? Cornhusker International Trucks, Inc. is looking for a driven Service Advisor to join our team. If you have a solid grasp of under-the-hood vehicle systems and excel at delivering top-tier customer service, this is your opportunity to step into a rewarding, growth-oriented career with an industry leader. Key responsibilities include: Customer care: Greet customers, listen to vehicle performance concerns, recommend appropriate repair solutions, and build accurate cost/time estimates. Workflow optimization: Create and assign repair orders to qualified technicians to ensure maximum shop efficiency and timely turnaround. Team support & leadership: Act as a central communication link between customers, service managers, and technicians. Quality control & safety: Inspect completed work prior to vehicle delivery, enforce shop safety standards, and ensure proper warranty documentation. Communication & maintenance: Keep customers routinely updated on repair status and maintain an organized, clean service department. Qualifications and technical skills include: Mechanical knowledge: Basic understanding of medium and heavy-duty truck diagnostics and systems (Diesel Engines, Brakes, Electrical Systems, HVAC, Steering/Suspension, Exhaust/Differential). Work experience: Background as a Diesel Technician, Automotive Tech, or Heavy Duty/Ag Shop Foreman is preferred (not required). System familiarity: Experience with CDK software, International, Cummins, or Allison systems is a plus. Core competencies: Strong communication skills, basic computer literacy, effective time management, and a high commitment to workplace safety. Learning mindset: Willingness to complete required training programs and stay up-to-date on modern vehicle technologies. Basic requirements include: Clean driving record Ability to pass a background check, physical and drug screening Strong attendance and work ethic Competitive pay: $50,000 - $75,000 + potential, plus an annual shop bonus and hiring bonus. Work-life balance: Consistent 4-day workweek (Wednesday-Saturday) with 3 full days off every week. Comprehensive health coverage: Health, dental, vision, and life insurance. Financial future: Retirement savings plan. Work allowances: Boot allowance and safety eyeglass allowance provided. Professional development: Paid training programs and assigned mentorship to help grow. Time off: Generous paid time off (PTO) package. Why join Cornhusker International Trucks? We foster a team-first environment built on respect, safety, and continuous growth and support. Cornhusker International Trucks, Inc. is an equal opportunity employer and values a diverse, inclusive team.