Clinical Implementation Specialist - CTS

Clinical Implementation Specialist Technology

We are seeking a Clinical Implementation Specialist with a strong background in digital dentistry technology to deliver in-person clinical education, training, and implementation support for customers and internal partners. This field-based role is focused on driving successful adoption of imaging and digital workflows, improving clinical confidence, and supporting consistent execution in real-world practice settings. Extensive travel is required, with virtual follow-up support as needed.

Responsibilities:

• Deliver in-person clinical education, training, and implementation support at customer sites (up to ~75% travel), with virtual follow-up as needed.
• Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions, focusing on practical adoption and repeatable processes.
• Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
• Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
• Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
• Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.

Requirements:

• Bachelor's degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience preferred.
• Strong clinical background with hands-on experience in digital dentistry workflows (chairside and/or lab), including imaging and restorative/CAD-CAM processes.
• Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
• Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
• Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
• Willingness and ability to travel extensively (up to ~75%).

The base salary for this remote role in Massachusetts is between $85,000 - $95,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.