Medical Front Desk Receptionist

Job Description

Job Description

Medical Front Desk Receptionist – Join Our Team!

Full-Time | In-Person | Private Medical Clinic

Are you a friendly, organized, and dependable professional who enjoys helping people? We’re looking for a Medical Front Desk Receptionist to join our team and be an important part of creating a welcoming experience for every patient who walks through our doors.

As the first point of contact for our patients and visitors, you’ll play a key role in keeping our clinic running smoothly. We’re looking for someone who is professional, compassionate, detail-oriented, and comfortable working in a busy medical office environment.

If you enjoy working with people, staying organized, and being part of a close-knit team, we’d love to hear from you!

What You’ll Do

• Welcome patients and visitors with a friendly, professional attitude.
• Manage patient check-in and check-out efficiently.
• Schedule and confirm appointments using our EHR and scheduling systems.
• Answer incoming calls and assist patients with questions and requests.
• Accurately enter and maintain patient information.
• Verify insurance eligibility and benefits by phone and online.
• Explain patient balances, co-pays, deductibles, and coinsurance in a professional and respectful manner.
• Collect patient payments and account balances.
• Communicate with insurance companies, physicians, office administrators, and clinic staff.
• Assist patients and visitors with directions and general information.
• Help with daily administrative tasks and keep the front desk organized.
• Work closely with our team to provide excellent patient care and service.

✨ What We’re Looking For

Required:

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Professional and friendly telephone manner.
• Strong computer and data-entry skills.
• Ability to multitask while maintaining accuracy and attention to detail.
• Ability to communicate effectively with patients, coworkers, physicians, and insurance representatives.

Preferred:

• 1+ year of medical front desk or administrative experience.
• Experience working in a medical office.
• Experience with insurance verification and authorizations.
• Experience with patient accounts, collections, or payment processing.
• Knowledge of medical terminology.
• Familiarity with EHR and practice management systems.
• Experience with appointment scheduling software.
• Knowledge of health insurance plans, deductibles, coinsurance, and co-pays.
• Experience with Nextgen office is a plus.

Why Join Us?

We offer a comprehensive benefits package, including:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA)
• Life insurance
• Paid time off
• Retirement plan

Position Details

Position: Medical Front Desk Receptionist
Job Type: Full-time
Work Location: In person

COVID-19 Vaccination Requirement

This office requires all employees to have a COVID-19 vaccination.

If you’re personable, dependable, organized, and ready to make a difference in the patient experience, we encourage you to apply! We look forward to meeting you.