Customer Service Manager: Lead, Coach & Improve
Sharecare
Sharecare, Inc. in San Juan seeks a Customer Service Manager to lead a team of representatives and engagement specialists. You will coach, develop, and provide daily support while monitoring metrics and quality to ensure excellent patient and client experiences.
The role emphasizes leadership, communication, and process improvement, with travel as needed and collaboration with cross-functional teams to meet service levels and drive overall performance.
#J-18808-LjbffrVacancy posted 1 day ago
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