Business Sys. Analysis Senior Specialist

JD – Preneed Life Business AnalystNTT DATA currently seeks a Business Analyst to join our team servicing a client in Batesville Indiana in support of Ingenium Policy admin Platform. The qualified candidate will provide BA and quality testing services for new product development and maintenance of existing applications. Day to Day job Duties: (what this person will do)Strong background in Preneed, life and annuity systems, Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs) Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required. Successfully engage in multiple initiatives simultaneously Work independently with users to define concepts and under direction of project managers Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Develop requirements specifications according to standard templates, using natural language. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Be the liaison between the business units, technology teams and support teamsNew Product set-up and configuration on Ingenium system (includes product testing) Production issue RCA and GAP analysisProvide data for Audit and Compliance requests Position Functions or Responsibilities:Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Resolution and Issue Support in a multiple application environmentConsultation services to projects for new developmentExperience with scope and change management Facilitating meetings and work sessions with management of both the business and ITDevelopment of cross departmental business processes and business modelsBusiness Process documentationQuality Testing and Use Case developmentMentoring other Business AnalystsGovernance and adoption of Business Analyst best practices Investigates new analytical methodologies, techniques, and tools for departmental applicabilityBasic Qualifications: (what are the skills required to this job with minimum years of experience on each)10+ years software development & Support experience Ingenium Experience in handling digital transformation projects.SQL Knowledge and experienceMainframe technology (nice to have)Insurance – Life and/or annuityExcellent communication skillsFocused and driven attitude towards contributing on the creation, enhancement, and delivery of complex solutions Ability to work with diverse personalities both technical and non-technicalThorough understanding of the SDLC: planning, analysis, design, coding, testing, problem resolutionProven ability to work independently Excellent organization and time management skillsExcellent written and verbal communication skillsAbility to resolve escalated issues with a sense of urgencyEducation: Bachelor’s in technology – Computer SciencePosting Date:Department:Existing Technologies MFG, CI, FSI & EA - 1444910011