Job Coordinator - Plumbing

Jobleads-US

Keep the Crew Moving. Keep Customers Happy. Grow With a Team That Values You.

If you're the person who thrives on a full board, stays calm when the day gets busy, and loves making things run smoothly, we want you on our team. Handyside Plumbing, HVAC & Electrical has been Central PA's go-to for residential home services for 30 years, and we're growing. We're hiring a Job Coordinator to be the link between our customers and our technicians, making sure the right tech gets to the right home at the right time.

What's In It for You:

$0 premium healthcare, on us!
Weekly pay with direct deposit + bonuses for selling memberships
Dental, vision & Aflac add-ons
401(k) with company match
PTO, paid holidays, and yes, your birthday off!
Paid training + quarterly performance reviews to keep you growing
Overtime available
Employee Assistance Program
Quarterly team breakfast parties

What You'll Be Doing:

Scheduling service and installation appointments for our customers
Dispatching technicians strategically, routing by location and skillset for maximum efficiency
Keeping customers informed and setting clear expectations before the tech arrives
Staying in constant contact with field managers and the Customer Experience Manager on job details and customer needs
Tracking department metrics and owning the results, the wins and the misses
Being your technicians' biggest cheerleader and encouraging a growth mindset across the team

What We're Looking For:

3+ years of customer service experience
Job coordinating or dispatching experience a plus
ServiceTitan experience a plus, but not required
Strong organization and prioritization skills, especially under pressure
Clear, confident communication with customers and the team, both written and verbal
Comfortable enforcing policies and holding technicians accountable to our core values
Self-motivated and able to work independently while contributing to a supportive team
Must pass a background screening

Why Handyside?

We were voted Best Place to Work in Harrisburg Magazine's Simply the Best Awards for 2025 & 2026. We've earned Simply the Best honors five years running and hold a 4.9-star Google rating, because we take care of our customers and our people. Our core values of Respect, Enthusiasm, Accountability, Confidence, and Honesty guide everything we do. Together, we REACH for the same goals!

If you're organized, upbeat, and ready to be a key player on a team that appreciates you,

Call Lindsey at View phone number on click.appcast.io

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Apply

Vacancy posted 1 day ago

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