Lead Virtual Block Specialist (Manheim)

Job Details Company: Cox Automotive. Location: specified Cox location; no remote option. Shift: day shift. Travel: as required. Compensation: hourly base pay range $20.10 – $30.10 per hour, varying by location and qualifications. Eligible for additional compensation such as commission and incentive programs. Job Description This position is a producing Virtual Block Specialist that provides direction, training, leadership, and technical expertise to all other Virtual Block Specialists. Job Responsibilities Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process sold units, and verify lights. Support multiple lanes with multiple auctions across the country. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is keyed and sold. Operate monitor virtually, work with auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support auctioneer. Establish and maintain close working relationships and rapport with auction leadership and virtual block specialist team members. Monitor lane performance and troubleshoot issues with location IT technicians. Provide training to assigned VBS team members. Collaborate with VBS leadership and team to identify issues, solve problems, improve, and measure client experience. Qualifications Minimum: High School Diploma/GED and 7 years’ experience in a related field. Alternative: any level degree/certification beyond HS diploma with 5 years’ experience or 9 years’ experience in a related field. Strong communication, time‑management, client service, organizational and computer skills required. Preferred: Ability to serve as a team lead and provide guidance, direction, training, and technical assistance to less experienced associates. AS400 experience preferred. Ability to remain focused during fast‑paced sale-day activities and foster productive business relationships. Drug Testing Pre‑employment drug testing is required. Cox Automotive does not administer a pre‑employment drug test for marijuana for this position, but a drug‑free workplace is required. Use of illegal drugs during work hours or on company property is prohibited. Benefits At least 16 hours of paid time off per month. Seven paid holidays per year. Additional paid time off for bereavement, voting, jury duty, volunteer time, military leave, and parental leave. Health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, PTO). Eligibility and Equal Opportunity Applicants must be authorized to work in the United States without sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship is currently available. Cox Automotive is an Equal Employment Opportunity employer; all qualified applicants and employees will receive consideration without regard to protected characteristics. Reasonable accommodations are provided when requested. #J-18808-Ljbffr