Hotel Front Desk Agent

Job Description

Job Description

Hotel Front Desk Agent

Join our team!

The Holiday Inn Express Bettendorf is looking for a dependable, customer-focused Front Desk Agent who is flexible and available to work a variety of both 1st and 2nd shift (as business needs require.)

If you enjoy helping people, thrive in a fast-paced environment, and have a flexible schedule, we'd love to meet you!

Responsibilities:

• Welcome guests with friendly, professional service
• Check guests in and out
• Answer phones and assist with reservations
• Respond to guest questions and requests
• Process payments and maintain accurate records
• Work as part of a team to provide an exceptional guest experience

Qualifications:

• Excellent customer service and communication skills
• Dependable and punctual
• Basic computer skills
• Ability to work independently and as part of a team
• Must be available to work both 1st and 2nd shift, including weekends and holiday

Experience:
Previous hotel or customer service experience is a plus, but we're willing to train the right candidate.

If you're reliable, flexible, and enjoy working with people, we'd love to have you on our team. Apply today!

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across 3 fantastic brands and our growth keeps climbing. Competitive pay, supportive management, and a great team environment. We believe in promoting from within and providing opportunities for growth.

EOE/AA/Disabled Veteran. Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.