Security Officer, Healthcare

Be You. At Duke, we celebrate individuality and the unique strengths each team member brings to our community. As a Security Officer, Healthcare, you’ll play a vital role in creating a safe, calm, and welcoming environment for our students, patients, visitors, and staff. Your presence will help ensure that everyone who enters Duke feels supported, respected, and secure. Be You. Be Bold. Choose Duke. Be You. At Duke, we celebrate individuality and the unique strengths each team member brings to our community. As a Security Officer, Healthcare, you’ll play a vital role in creating a safe, calm, and welcoming environment for our students, patients, visitors, and staff. Your presence will help ensure that everyone who enters Duke feels supported, respected, and secure. Qualifications Education Must have High School Diploma or GED. Must possess and maintain a valid North Carolina Driver's License. Pass or achieve an acceptable score on all pre-employment screening. Pass an extensive background investigation. Continued employmentis contingent upon successful attainment and ability to perform duties associated with job related certifications (CPR, IHASS, first aid, etc.) within the timeframe established by the department. Experience One year of experience preferably in a security related field. Be Bold. Step into a dynamic role where your professionalism, compassion, and attention to detail make a meaningful difference every day. What You’ll Do: Serve as a professional representative of Duke Health, consistently modeling respect, urgency, empathy, and exceptional customer service. Communicate clearly and professionally using two-way radios, computers, email, and verbal interactions with departments, partner agencies, patients, and visitors. Patrol and monitor premises—on foot or by vehicle—to deter crime, identify safety risks, and ensure a safe environment. Respond promptly to alarms, traffic control needs, medical emergencies, motorist assistance requests, suspicious activity, and other calls for service. De-escalate tense or emotional situations by remaining calm, empathetic, and in control. Support clinical teams by responding to patient intervention calls and, when necessary, safely restraining individuals in accordance with CPI, Vistelar, and departmental training. Maintain a weapons-free environment through screening, monitoring, controlled access, and detection technologies. Conduct property searches as needed to prevent contraband from entering the facility. Support compliance with University and Hospital policies, including smoking, access control, and safety guidelines. Perform basic vehicle maintenance tasks and report safety hazards or operational concerns. Demonstrate detailed knowledge of assigned facilities, grounds, and operational procedures. Maintain all required certifications, including CPI, Vistelar, CPR, and—where applicable—PPSB and TASER authorization. Perform other responsibilities that support Duke’s commitment to a safe, inclusive, and supportive environment. Choose Duke. Join a community built on trust, respect, and a shared commitment to excellence. At Duke, you’ll grow your skills, work alongside compassionate professionals, and help safeguard a world‑class institution dedicated to education, research, and health care. Minimum Qualifications Education Must have High School Diploma or GED. Must possess and maintain a valid North Carolina Driver's License. Pass or achieve an acceptable score on all pre-employment screening. Pass an extensive background investigation. Continued employmentis contingent upon successful attainment and ability to perform duties associated with job related certifications (CPR, IHASS, first aid, etc.) within the timeframe established by the department. Degrees, Licensures, Certification Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $21.85 to USD $29.25. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: View email address on click.appcast.io; phone: View phone number on click.appcast.io). #J-18808-Ljbffr Duke PA