Technical Service Engineer

Job DescriptionJob DescriptionCompany Description Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defense, and urban security.Our expertise spans 21 global offices, seven manufacturing sites and five R&D centers, with a global network of 3,500 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.Job Description This key Depot service support position requires an advanced Technical Engineer based skillset. Demonstrates the capability to perform advanced troubleshooting and repair of electronic mechanical equipment, and document best practices. Designs and creates test fixtures for full Quality Control of repaired product. The incumbent will be responsible to address difficult and or new technical depot service issues, as well as support depot teamwork, create technical procedures and train and develop technicians accordingly. This role engages technical writing projects by providing best practice technical procedures. Promotes teamwork and participates in regular meetings building teamwork and shares technical knowledge openly and co-ordinates repairs and develops new procedures as required. This role supports Quality Control and Leads test fixture creation and supports all fixture maintenance on existing fixtures to ensure fixture proper function - all for consistent Quality Control of Parts Reworks and Unit Repairs. Interacts with Manager for key projects as assigned. May be assigned special projects to support evolving department needs and utilize knowledge and experience to train and develop depot staff. May be assigned Projects requiring Travel for new depot site Set up and support and provides training at assigned sites and addresses. Openly shares best practice technical information for the team. Models Safety behavior in the Service Depot environment. Must be diplomatic, tactful and able to build team relationships. May engage ISO related or Continuous Improvement projects. ResponsibilitiesEssential functions:Job duties to include but are not limited to.This Engineering role will create Test Fixtures to ensure full Quality Control of Reworked PartsThis Engineering role will diagnose and resolve electronic related failuresThis Engineering role works with Technicians to support resolve issues and identify best practicesWorks with Schematics and Technical Drawings to produce FixturesDevelops and writes Technical Procedures for Fixture useProvides regular maintenance of the Fixtures to ensure working order, and corrects as neededProvides data summaries as requestedTroubleshoot and repair NV parts for RW orders at the DepotLead the technical training effort of depot techniciansIdentify replacement EOL components needed for Rework processesDevelop new service procedures as necessary, for assemblies and components, and Smiths ProductEvolve new service procedures as necessary with emphasis on Quality ControlComplete all associated data entry / paperwork and documentation as necessary for ServiceComplete all associated paperwork and documentation, including Quality Assurance ChecklistsHelps maintain accurate Service Inventory, follows process and collaborates with team Data Entry of all pertinent information into Service Management SystemData Entry to track Rework Cycles and any quality issuesSupport all safety practices and initiatives, identify and report Safety issuesMay be assigned cost savings or process improvement related projectsMay be assigned to support Technical Set Up Projects in new depots requiring significant TravelMay be assigned to work load needs as necessary including units harvesting workQualifications Technical Degree desired or extensive electronics and mechanical related experience.Strong electronics service experienceStrong manual dexterity and ability to use small hand toolsStrong verbal and written communication skillsPresentation skills for TrainingStrong technical problem-solving skillsKnowledge of advanced electronics and mechanical assembliesAbility to read blueprints and schematicsMust be diplomatic, tactful and understand the importance of team workISO related experience or Continuous Improvement or Lean methodology a plusBasic knowledge of Microsoft Office products (Word, Excel, Access, and Outlook). Ability to produce technical reports and summaries. Knowledge of software and firmware for electronics. Python, PLC, FPGA and similar skills for electronics desired. Must be flexible and team oriented. Additional Information We offer…Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial andlifestyle perspective.Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.Smiths Detection is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Equal Employment Opportunity PostersIf you’d like to view a copy of the company’s affirmative action plan or policy statement, please View email address on click.appcast.io total compensation for this position ranges from $64,233 - $96,349/yr (Salary to be determined by the education, experience, knowledge, skills, & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical, dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details, please visit the Rewards & Benefits tab on our main careers page at Careers | Smiths Detection.If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please View email address on click.appcast.io call toll-free877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection, Inc. participates in the Electronic Employment Verification Program.All qualified applicants will receive equal consideration for employment based solely on their skills, experience, and ability to perform the job. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable law. We value professionalism, integrity, and respect in our workplace, and we strive to maintain an environment where every employee can contribute effectively to our mission. At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.\nCompany DescriptionSMITHS DETECTION – MAKING THE WORLD A SAFER PLACE Every minute of every day, in nearly every country across the globe, Smiths Detection employees and technology make the world a safer place. We safeguard people, business and critical infrastructure with the latest innovations and screening technology for aviation, ports & borders, defense, and urban security. We are always on the lookout for talented individuals to join our company and would love to hear from you. If you have not found a suitable opportunity on our careers page, we would like to ensure that we keep you up to date – please register your interest by submitting an application and we will be in touch as soon as a role matching your skill set arises.What makes us different:Safety Culture: the safety of our people is our first priority. We have an excellent track record in environmental health and safety, running regular trainings and providing all the necessary tools to enable our teams to perform their work with the utmost confidence.Company DescriptionSMITHS DETECTION – MAKING THE WORLD A SAFER PLACE\r\nEvery minute of every day, in nearly every country across the globe, Smiths Detection employees and technology make the world a safer place. We safeguard people, business and critical infrastructure with the latest innovations and screening technology for aviation, ports & borders, defense, and urban security. We are always on the lookout for talented individuals to join our company and would love to hear from you. If you have not found a suitable opportunity on our careers page, we would like to ensure that we keep you up to date – please register your interest by submitting an application and we will be in touch as soon as a role matching your skill set arises.\r\n\r\nWhat makes us different:\r\n\r\nSafety Culture: the safety of our people is our first priority. We have an excellent track record in environmental health and safety, running regular trainings and providing all the necessary tools to enable our teams to perform their work with the utmost confidence.