Staff Software Engineer

Business Unit: Store Support Centre (SSC) Time Type: Full-time Description & Requirements Core Responsibilities Work on architecture on our CRM codebase, tech debt backlog strategies, and define implementation patterns that will help our engineers develop features on their roadmaps. Lead foundational work that will be leveraged by multiple teams, and help craft our future roadmap and technical strategy using Salesforce CRM. Accountable for the codebases for our Guest Education Center (GEC) Technology team by owning the tech debt roadmap, and training for other engineers. Mentor Salesforce Engineers to elevate technical skills, including executing code reviews, and improving the overall code quality of submitted code. Train Engineers on development patterns, and enforce implementation strategies across all teams of our GEC Technology space. Act as a technical owner of the production system(s), focus on how product(s) are delivered and how to optimize them for efficiency, security and reliability. Define standards, implementation patterns, and be involved in Salesforce architecture in partnership with our stakeholder teams. Participate in code reviews, and code owner activities. Conduct research to aid in product development and tools selection. Act as an escalation point to our GEC Technology engineering team and for production emergencies. Facilitate an Engineering Community of Practice for your product(s). Contribute to engineering automation, management or development of production level systems. Own reliability for a defined set of production systems. Create and define the tech debt roadmap. Telecommuting permitted up to 50% per week within same geographic location as assigned office location. 40 hrs /week, Mon-Fri, 8:30 a.m - 5:30 p.m. Qualifications Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, Information Technology, or related field, plus 5 years of progressive, post-baccalaureate experience in software application and development. Of the required experience, must have 4 years of experience in each of the following (which may be gained concurrently): Working in contact centers, eCommerce, or Retail domains; Leading cross-functional teams of software engineers. Of the required experience, must have 3 years of experience in each of the following (which may be gained concurrently): Salesforce Service Cloud implementation; Salesforce (SFDC) Lightning experience with configurations and APEX development; Apex Scheduling; Code Optimizations; Build integrations between Salesforce and external applications using REST, SOAP, AIPs, Kafka, oAuth , and Single Sign-on; Integrating Salesforce with other applications using APIs from AppExchange; Salesforce security model; Bug tracking and task management using JIRA and Confluence. Of the required experience, must have 3 years of experience in 3 or more of the following (which may be gained concurrently): Hands on customization using Apex; Salesforce Object Query Language (SOQL ); Salesforce Object Search Language (SOSL ). Of the required experience, must have 2 years of experience in Salesforce DX. Up to 10% Domestic & International travel are required, based on business needs. Must Haves Acknowledge the presence of choice in every moment and take personal responsibility for your life. Possess an entrepreneurial spirit and continuously innovate to achieve great results. Communicate with honesty and kindness and create the space for others to do the same. Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. Foster connection by putting people first and building trusting relationships. Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. Additional Notes Authorization to work in the USA is required for this role. Workplace Arrangement This role is classified as HYBRID under our SSC Workplace policy: In-person collaboration and connection are important to our culture. Work is performed onsite, minimum 3 days per week. Compensation and Benefits Package For Washington Applicants: lululemon’s compensation offerings are rooted in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position in Washington is from $221,000 - $235,000 annually; the base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering, subject to program eligibility requirements. At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career: Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Parenthood top‑up Extensive catalog of development course offerings People networks, mentorship programs, and leadership series (to name a few) Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. Lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us View email address on click.appcast.io. In your email, please include the position title, the location of the position and the nature of your request. #J-18808-Ljbffr