Professional Services Associate (Bellevue, WA / Chicago, IL)

Job Description

Job Description

About LogicGate
LogicGate is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

The GRC Market
Governance, Risk, and Compliance (GRC) is a rapidly expanding sector, with a global market size projected to reach $104.5 billion by 2031. LogicGate is at the forefront of this industry transformation, empowering enterprise professionals to navigate complex regulatory environments, manage critical uncertainty, and operate with integrity at scale. 

Location :  Bellevue, WA or Chicago, IL (Hybrid)

At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and experiences that align most closely with the day-to-day responsibilities of this role - if you don't check every single box and are excited about this work, we still highly encourage you to apply.

As a Professional Services Associate, you will support bespoke customer engagements that go beyond standard implementation to deliver custom Risk Cloud® configurations, tailored GRC workflows, and actionable technical deliverables. As a key member of the Professional Services team, you will build hands-on platform expertise, expand your domain knowledge, and leverage cutting-edge tools, including embedded AI capabilities, to help customers maximize their investment in Risk Cloud from day one.

• Application & Workflow Configuration: Develop deep working knowledge of Risk Cloud to build hands-on Risk Cloud configurations and custom application workflows based on documented customer requirements and defined project plans.
• Project Accountability & Time Tracking: Track and log project time accurately across engagements while proactively communicating progress, blockers, and status updates to internal stakeholders.
• Customer Interaction & Documentation: Participate in and lead customer-facing working sessions alongside senior team members, capturing precise requirements and producing clean configuration documentation.
• AI & Workflow Efficiency: Utilize modern AI tools and automated utilities to streamline documentation drafting, summarize meeting notes, and accelerate daily task execution.
• Continuous Skill Development: Complete assigned platform certifications and functional training modules to advance your technical proficiency within the Professional Services career track. While building core domain competency in GRC concepts, risk management, and compliance frameworks in support of client requirements

• Relevant Experience: 2 years of experience in professional services, technical implementation, SaaS support, or consulting—or a relevant degree with a demonstrated interest in enterprise SaaS and risk management.
• Precision & Organization: High attention to detail with proven ability to document requirements accurately, track commitments reliably, and ask clarifying questions before making assumptions.
• Clear Communication: Strong written and verbal communication skills to summarize technical discussions, author deliverables, and communicate project status to internal stakeholders.
• Technical Aptitude: Curiosity and eagerness to develop deep expertise in Risk Cloud configuration, platform mechanics, and GRC domain standards.
• Flexibility for On-Site Engagement: Willingness and ability to travel as needed for customer on-sites, team planning workshops, and company gatherings.
• AI Literacy & Curiosity: Comfort utilizing AI-assisted tools to accelerate research, organize project inputs, summarize requirements, and drive daily operational efficiency.

• GRC & Compliance Exposure: Prior coursework, internship experience, or exposure to GRC, risk management, internal audit, or regulatory compliance standards.
• SaaS Platform Experience: Experience configuring, supporting, or administering enterprise cloud applications such as ServiceNow, Salesforce, Jira, or comparable software.
• Consulting Delivery: Experience participating in structured customer project engagements involving defined scopes, project timelines, and deliverable handoffs.

The anticipated base salary range for the role is $70,000 - $80,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Office Location This role is classified as Hybrid, based out of our Chicago HQ or Bellevue office. You are expected to be available to work from the office as needed to support in-person collaboration with your team which may include recurring in-office days.

How We Work At LogicGate, we empower organizations to transform risk into a strategic advantage. As we continue to scale, we are looking for driven, high-performing individuals who are ready to take ownership, raise the bar, and do the best work of their careers.

Our culture is built on execution, collaboration, and a shared commitment to excellence. We believe the strongest, most innovative teams are forged by diverse perspectives. We are dedicated to fostering an inclusive environment where differences are celebrated and supported.

Global Total Rewards
We invest in our people with a comprehensive and competitive rewards package designed to support our team members across the US and the UK:

• Compensation & Equity: Competitive base salaries, variable compensation plans, and equity options.
• Health & Wellbeing: Comprehensive health, wellness, and lifestyle benefits tailored to your region.
• Time Away: Generous paid time off and annual company holidays so you can recharge and return at your best.
• Growth & Development: Continuous career advancement through structured mentorship, leadership training, and premium learning platforms.

Recognized as a top workplace by Built In, Crain's Chicago Business, and the Chicago Tribune.