Customer Service Coordinator - Travel Support

Customer Service Coordinator – Travel Support Northampton, Massachusetts, United States Overview Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team. Key Responsibilities Communicate with clients regarding travel inquiries and requests Provide guidance on travel options, timelines, and next steps Support reservation coordination and follow-up communication Ensure accuracy of client information and travel details Deliver high-quality service with professionalism and care Follow company processes and service standards Qualifications Excellent written and verbal communication skills Strong organization and time-management abilities Self-motivated and comfortable working remotely Detail-oriented and customer-focused mindset Customer service, administrative, or hospitality experience preferred Interest in travel is beneficial What We Offer Comprehensive training and ongoing mentorship Flexible remote work options Part-time or full-time opportunities Career growth within the travel industry #J-18808-Ljbffr