Patient Care Associate

Patient Care Technician

Site: Spaulding Nursing and Therapy Center Brighton, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for providing essential support to patients and nursing staff in a hospital setting. This role ensures the provision of high-quality patient care, focusing primarily on assisting medical staff, monitoring patient health, and managing patient information. This role also enhances patient satisfaction through effective communication skills, care coordination, attention to detail, and a commitment to patient well-being.

Essential Functions

• Assist patients with daily activities such as bathing, dressing, grooming, feeding, and mobility. Provide basic care, including turning, repositioning, and toileting assistance.
• Measure and record vital signs, including blood pressure, temperature, pulse, and respiration rates. Report any abnormalities to the supervising nurse.
• Promote patient comfort and respond to patient calls and needs promptly. Assist with pain management, emotional support, and ensuring patient dignity.
• Maintain a clean and safe environment for patients by ensuring cleanliness, proper use of medical equipment, and adherence to infection control protocols.
• Accurately document patient care activities, observations, and vital signs in electronic medical records (EMR) systems.
• Collaborate with the healthcare team, including nurses, physicians, and other support staff, to ensure cohesive patient care. Relay relevant information regarding patient conditions and concerns.
• Assist with the setup, operation, and maintenance of medical equipment such as wheelchairs, hospital beds, and monitoring devices.
• Safely transport patients to different departments within the hospital and assist with patient positioning during procedures.

Qualifications

Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Nursing Assistant [Certified Patient Care Technician] - National Center for Competency Testing (NCCT) required Experience Experience with patient care or medical assisting in a hospital or healthcare setting. 1-2 years required Knowledge, Skills and Abilities - Strong ability to provide empathetic, patient-centered care with respect for patients' dignity and privacy. - Ability to accurately monitor and document patient information and report any changes or concerns promptly. - Excellent interpersonal skills to effectively communicate with patients, families, and the healthcare team. - Capability to perform physically demanding tasks, including lifting, moving patients, and standing for extended periods. - Collaborative mindset to work efficiently with nursing staff and other healthcare professionals. - Ability to respond to patient needs and concerns with resourcefulness and initiative.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

100 North Beacon Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$21.98 - $26.58/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1440 Spaulding Nursing and Therapy Center Brighton, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.