Site Reliability Engineer II

Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Corporate and Investment Bank, youwill use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.

Job responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Develops, Tests, and debugs automated software deliverables for Applications, Systems, and or Infrastructures
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
• Self-manages the effort split between operational work and engineering work
• Be part of the rotational support coverage as needed and Collaborates effectively with other team members.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts with 2+ years of applied experience.
• Ability to code in at least one programming language (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing , and software delivery.
• Proficient knowledge of one or more infrastructure components. (E.g. networking, cloud services , orchestration tools, containerized systems ,compute,Control M and storage systems)
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Familiarity with containers or a common Server OS such as Linux and Windows
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Emerging knowledge of common networking technologies
• Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry
• LoanIQ knowledge would be added advantage
• Experience with Agile and full software development life cycle discipline
• Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities
• Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems
• Capable of working effectively within an Agile team