Shift Supervisor

Date Posted
5/14/2026

Location
USA

Position Id
2428

Industry
Pulp & Paper

Supervisory Responsibilities: Directly supervises 13 non-exempt Mill Technicians/Operators. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.


Purpose: Manage employees on a paper machine to ensure safe and efficient manufacturing of 100% recycled containerboard.


Leadership Skill Set:

• Leads by example, mentoring, and exhibiting behaviors that are consistent with the company's values.
• May provide recommendations regarding staff recruitment, selection, promotion, advancement, corrective action, and termination.
• May prepare and/or deliver performance appraisal for staff.

Job Duties and Responsibilities:

• Manage Mill Technicians/Operators to ensure accurate time management, scheduling, training, and meeting KPI's including mill goals, production, quality, and on-grade up-time.
• Compliance with all HR policies, SOP's, and collective bargaining agreement.
• Safety and environmental compliance through training, meetings, and enforcement of safety and environmental policies.
• Responsible for new employee orientation, training, and daily toolbox talks.
• Works with crew members and maintenance team to perform root cause failure analysis (RCFA) for paper breaks and mechanical failure.
• Assesses individual training needs and plans training.
• Works with the Paper Machine Superintendent to plan and execute mill maintenance shutdowns.
• Maintains equipment through assuring basic care rounds, operator maintenance, housekeeping, and effective use of maintenance resources are completed.
• Champions continuous improvement processes and equipment reliability.
• Communication among crew members, other shift supervisors, and management through shift turnover and daily reporting.
• Works with crew members to resolve issues or complaints; communicates concerns with the Paper Machine Superintendent and Human Resources Manager if necessary.
• Other functions that may be assigned.

Qualifications:

• Required: Minimum of 5 years of 100% recycled containerboard experience.
• College degree a plus
• Preferred managerial experience.
• Ability to work a 12-hour, rotating shift schedule.

Additional Requirements

• Excellent written, verbal, and interpersonal communication skills.
• Working knowledge of Microsoft Suite and the ability to learn new applications.
• Strong understanding of computerized maintenance management systems such as Maximo.
• Strong analytical and problem-solving skills.
• Strong mechanical knowledge and aptitude.
• Well-developed ability to build lasting relationships, provide recognition and demonstrate integrity and high personal standards.

Job Specific Competencies:

• Solid understanding of the operation of 100% recycled containerboard.
• Ability to communicate effectively through oral and written communication to individuals and groups of diverse sizes.
• Ability to act appropriately in emergency situations.
• Detail oriented, problem-solving skills, and strong organizational skills.