Front Desk & Sales Coordinator - The Joint Chiropractic

Front Desk & Sales Coordinator The Joint Chiropractic

Make people feel welcome. Build relationships. Help patients take the next step in their care.

Are you someone who enjoys talking with people takes pride in your work and follows through on your commitments Were looking for a dependable engaging front desk and sales coordinator to join our team.

Our ideal teammate brings genuine hospitality to every interactionfrom welcoming a first-time patient to remembering a familiar face. You care about the details stay productive without constant reminders and understand that your team counts on you.

Experience in hospitality restaurants retail customer service or sales can translate well into this position. Previous chiropractic experience is not requiredwell teach you our services and systems.

About the Role

As a front desk & sales coordinator youll help create a positive patient experience while supporting the clinics sales goals and daily operations. Youll greet patients explain membership and package options process transactions and keep the front desk organized.

This role includes sales. You should feel comfortable starting conversations explaining options answering questions and asking patients to purchase a membership or visit package. We believe in clear respectful conversations that help patients understand their choices.

Who Were Looking For

• Youre dependable. You show up on time ready to work and honor your scheduled commitments.

• You enjoy people. You engage naturally listen closely and make others feel welcome.

• You take initiative. You notice what needs attention and stay productive during quieter periods.

• You have a strong work ethic. You complete tasks accurately and follow through without repeated reminders.

• You value teamwork. You communicate respectfully and understand how your attendance and effort affect others.

• Youre comfortable working toward goals. Youre willing to learn sales skills apply feedback and contribute to clinic results.

• You want to build something lasting. Youre interested in learning the role developing patient relationships and becoming a trusted member of the team.

What Youll Do

• Welcome patients and manage check-in and patient flow.

• Introduce new patients to the clinic and explain what to expect.

• Present and sell memberships and visit packages.

• Stay informed about pricing promotions and clinic procedures.

• Answer phone calls and follow up with new and inactive patients.

• Process payments and maintain accurate patient accounts.

• Ensure required forms are completed and confirmation emails are sent.

• Address patient questions professionally and communicate concerns to management.

• Maintain a clean organized front desk lobby and clinic.

• Complete daily checklists and support marketing activities as assigned.

• Work with the chiropractor and other team members to keep the day running smoothly.

Qualifications

• High school diploma or GED.

• Strong communication and customer service skills.

• Basic computer skills and confidence learning new software.

• Ability to handle multiple responsibilities while staying attentive to patients.

• Willingness to receive coaching and put feedback into practice.

• Sales hospitality retail or front desk experience preferred.

Schedule Expectations

Our clinics operate during evenings and weekends. Applicants must be available for the locations assigned shifts which may include full-day shifts and weekends. Consistent attendance punctuality and clear communication are essential.

About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today it is the nations largest operator manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable while eliminating the need for insurance for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes 2022 Americas Best Small Companies list number three on Fortunes 100 Fastest-Growing Companies list and consistently named to Franchise Times Top 400 Franchises and Entrepreneurs Franchise 500 lists The Joint Chiropractic is an innovative force where healthcare meets retail. For more information visit .

Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain Arkansas California Colorado District of Columbia Florida Illinois Kansas Kentucky Maryland Michigan Minnesota NewJersey New York North Carolina Oregon Pennsylvania Rhode Island South Dakota Tennessee Washington West Virginia and Wyoming The Joint Corp. and its franchisees provide management services to affiliatedprofessional chiropractic practices.

You are applying to work with a franchisee of The Joint Corp. If hired the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment including wage and benefit programs which can vary between franchisees.

Required Experience:

Junior IC