Product Development & Field Technician

Job Category Dialed Labs Employee Type Full-Time Non-Exempt Required Degree NONE Manage Others No Description Location: Southern California (On-site with travel to client locations) Company: Dialed Labs About Us Dialed Labs designs and manufactures high-performance wellness and recovery equipment — including saunas, cold plunges, oxygen chambers, and red light therapy systems — built to optimize recovery and performance for those who serve and perform at the highest levels. We’re expanding our team and seeking a hands‑on, detail-oriented Product Development & Field Technician to support our R&D and installation operations. This role is critical in ensuring every product that leaves our facility meets Dialed Labs’ standards of precision, safety, and innovation. Responsibilities Research & Development: Assist in testing and refining new recovery products, including oxygen chambers, saunas, ice baths, and red light therapy beds. Technical Assembly & Setup: Handle setup, calibration, and breakdown of equipment for clients and demonstrations. Quality Control: Inspect products prior to shipment, ensuring they meet performance and aesthetic standards. Troubleshooting & Support: Diagnose and resolve mechanical, electrical, and operational issues. Provide guidance to customers and internal teams on product function and care. Documentation: Maintain accurate records of test results, issues, and solutions for continuous improvement. Collaboration: Work closely with the engineering and operations teams to identify inefficiencies, propose improvements, and implement design updates. Customer-Facing Support: Occasionally assist with on-site client visits, explaining product features and ensuring a seamless user experience. Qualifications Strong mechanical and electrical aptitude with experience assembling and maintaining equipment or systems. Background in R&D, field service, or product testing preferred. Working knowledge of temperature‑controlled systems, pneumatic components, or electrical circuits a plus. Exceptional attention to detail and problem‑solving ability. Excellent communication and documentation skills. Must be comfortable working in a hands‑on environment and occasionally lifting or moving equipment. Valid driver’s license and ability to travel to local client sites as needed. #J-18808-Ljbffr