Sales Associate - Business & Contractor Sales

Ace Hardware - Sales Associate - Business & Contractor Sales | Full-Time

Build relationships. Grow local businesses. Make a difference in your community.

Do you enjoy connecting with people, solving problems, and helping customers find the right products for their business? Join our Ace Hardware team and help local contractors, property managers, and other businesses get the supplies and service they need to succeed.

We're looking for a customer-focused, organized sales professional who enjoys building relationships and identifying opportunities to grow sales. In this role, you'll help develop new business accounts, strengthen relationships with existing customers, coordinate orders, and work with our team to deliver outstanding service.

You'll also support our retail customers and help create a store environment where everyone understands the importance of serving our local business community.

WHAT YOU'LL DO

Grow business relationships

• Connect with local businesses and identify opportunities to earn their business.
• Follow up with prospective and existing customers by phone and in person.
• Help convert business leads into active customer accounts.
• Learn about customers' needs and recommend products and solutions that help their businesses operate efficiently.
• Work with the sales manager and outside sales representative to grow accounts and develop new opportunities.

Deliver an excellent customer experience

• Coordinate special orders, product sourcing, inventory availability, and customer pickup or delivery.
• Follow up on quotes, orders, and customer requests to ensure a smooth experience.
• Maintain accurate customer and sales activity records using Salesforce and other business tools.
• Help customers with Hunter Douglas blinds sales, including product selection, measuring, ordering, and installation coordination, with training and support.

Help our whole store succeed

• Share B2B sales opportunities, customer insights, and successes with the store team.
• Help train and encourage associates to recognize and support business customers.
• Assist retail customers, maintain merchandise, restock products, and support daily store operations as needed.

What We're Looking For

• Sales, customer service, account management, or retail experience.
• Strong communication skills and a genuine interest in building customer relationships.
• Excellent organization, attention to detail, and follow-through.
• Comfort making customer calls, following up on opportunities, and working toward sales goals.
• Basic computer skills and the ability to learn business software and sales tools.
• A team-oriented attitude and the ability to work independently.
• High school diploma or equivalent.
• Valid driver's license and an acceptable driving record under company insurance requirements.

Experience with business customers, contractors, building supplies, Salesforce, or Hunter Douglas products is a plus. Spanish-English bilingual skills are also a plus.

What Makes This Opportunity Worth Exploring?

• Full-time employment with an opportunity to build lasting customer relationships.
• Health benefits: Medical, dental, vision, and prescription coverage.
• Financial benefits: 401(k) with company match.
• Paid time off accrued for full-time employees.
• Additional benefits: Life insurance, short-term disability, and employee discount at an affiliated Ace Hardware store.
• The opportunity to make a meaningful contribution to a local business and residential community.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.