Senior Insurance Product Analyst - Homeowners (Hybrid)

The Senior Product Analyst position requires a strategic thinker who can manage the technical aspects of insurance product development and lead programs that contribute to the broader enterprise strategy through informed insights. In this hybrid role, you will focus on developing new products that improve Homeowners insurance products using contract language, underwriting guidelines, system/platform, automation and use of pricing/predictive analytics. You will identify potential insurance markets, create strategic plans for market entry, manage the insurance product development lifecycle, and improve products to increase profitability, improve growth, and improve customer experience. We ask you to have a high level of analytical skill, generating insights and creating cost benefit analysis using performance metrics, customer feedback, market trends, and competitor activities. After implementation, you will monitor performance, including customer and agent satisfaction and financial benefits realization. You will report to the Senior Manager, Product. Location & Work Preferences In this hybrid role, you will be expected to work a minimum of 10 days per month from the office, located approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034. Madison & Boston are strongly preferred. Internal candidates are encouraged to apply and should review the internal mobility guidelines. We will not consider candidates who require sponsorship. Position Compensation Range $88,000.00 - $145,000.00 Pay Rate Type Salary Primary Accountabilities May serve as project lead for implementation of products and services. Monitors and analyzes the performance of the product lines, agent, or book of business. Evaluates profit factors and conducts analysis of performance data to provide product strategy recommendations relating to profit, growth, retention, and overall book of business. Develops and maintains effective working relationships with other lines to identify product gaps and opportunities. Researches and develops concepts for complex new or enhanced products and/or services. Works with partners in pricing/actuarial, claims, etc. to ensure product compliance and financial viability. Prepares contract language, develops initial underwriting guidelines and standards, and oversees development of new predictive analytics including pricing models and other predictive models. Serves as subject matter expert in development of contract language and/or underwriting guidelines. Ensures product compliance. Produces detailed competitive research and analysis for personal lines products using a variety of information sources and tools to support decision making. Analyzes all available data forming conclusions regarding our competitive position in the marketplace. Provides recommendations to leadership to capitalize on product offerings and geographical areas. Provides expertise regarding how competitor actions and industry trends influence personal lines ability to meet corporate and divisional objectives. Makes recommendations to management regarding operational and product changes that may enhance our competitive position. Stays abreast of all rate changes, rating enhancements and program changes by our competitors; researches competitor filings, rate and rule manuals to ascertain changes made and their impact on our competitive position. Ensures analysis and reporting accuracy explaining drivers and insights relating to competitive position changes. Specialized Knowledge & Skills Requirements Demonstrated experience providing customer‑driven solutions, support or service. Demonstrated experience performing complex financial, actuarial or business analysis. Solid knowledge and understanding of customer, business industry, insurance, underwriting guidelines, and risk concepts in the area of expertise. Demonstrated problem‑solving and analytical skills to review complex products, and/or lines of business. Demonstrated experience making independent decisions. Demonstrated experience in project management methodologies, practices, techniques and tools. Travel Requirements Up to 10%. Additional Information All employees participate in New Employee Orientation during their first week. Sessions are held in person at Madison, WI Headquarters or one of our AmFam core locations, and may also be delivered virtually. Offers to selected candidates are contingent upon the results of applicable background checks. Offers to selected candidates are contingent upon signing a non‑disclosure agreement for proprietary information, trade secrets, and inventions. Sponsorship will not be considered for this position unless specified in the posting. Benefits We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits; a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays, and a paid time off program (23 days accrued annually for full‑time employees). In addition, our student loan repayment program and paid‑family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits. Equal Opportunity Employer Statement We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non‑discrimination, non‑harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email View email address on click.appcast.io to request a reasonable accommodation. #J-18808-Ljbffr American Family Insurance