EHR Analyst I

The EHR Analyst I (Epic/OCHIN) is a mid-level role responsible for supporting the implementation, optimization, and ongoing management of the organization’s Electronic Health Record (EHR) system, with a primary focus on OCHIN Epic.This position plays a key role in the Epic implementation lifecycle, including workflow design, system configuration, testing, training, and go-live support. Following implementation, the Analyst will provide ongoing system optimization, advanced troubleshooting, and support for clinical and operational workflows as well as escalation point by Clinical App Coordinators, IS Specialists and organizational super users.Essential Functions:Epic / OCHIN Implementation & OptimizationActively participate in all phases of the OCHIN Epic implementation, including:Workflow analysis and redesignSystem configuration (Epic build activities)Integrated and user acceptance testingGo-live planning and supportPartner with OCHIN and internal stakeholders to align system design with organizational workflows and regulatory requirementsSupport post-go-live optimization, enhancements, and stabilization effortsSystem Configuration & Advanced SupportConfigure, test, and maintain Epic modules under guidance of senior analysts and OCHIN standardsManage system build components such as:Order sets, templates, SmartTools, and workflowsProvide Tier 2 support, including troubleshooting complex workflow and system issuesIdentify root causes and implement sustainable solutionsMaintain detailed system documentation and build recordsWorkflow Analysis & OwnershipLead workflow assessments with clinical and operational teamsTranslate business and clinical requirements into system design and configurationRecommend and implement workflow improvements aligned with Epic best practicesServe as a subject matter expert (SME) for assigned functional areasTraining & End-User EnablementDevelop and deliver training content for Epic workflows and system changesProvide ongoing support to end users, reinforcing standard workflows and adoptionPartner with operational leaders to improve user proficiency and system utilizationProject & Cross-Functional CollaborationParticipate in cross-functional project teams supporting EHR-related initiativesManage assigned tasks, timelines, and deliverables within larger projectsSupport onboarding of new staff related to Epic workflows and system useAct as liaison between clinical staff, IT, and external partners (OCHIN)Data Integrity & Reporting SupportSupport data validation, workflow accuracy, and data integrity initiativesAssist with reporting validation and quality measure alignment (e.g., UDS, HEDIS)Collaborate with analytics teams to ensure workflows support accurate reporting.Participate in internal quality improvement teams. Works with team members proactively to drive qualityimprovement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards.Compliance with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, scope of practice, OSHA, etc.Competencies:Advanced analytical and problem-solving skillsStrong communication and stakeholder engagementAbility to translate clinical needs into technical solutionsOrganizational and project coordination skillsHigh attention to detail and documentation disciplineAbility to work independently with moderate supervisionMinimum Qualifications:3–5 years of experience supporting EHR systems, clinical applications, or healthcare workflowsExperience in a healthcare environment (FQHC or ambulatory care preferred)Demonstrated experience with workflow analysis and system supportStrong problem-solving and analytical skillsAbility to obtain Epic Certification(s) in assigned module(s)Preferred Qualifications:Bachelor’s degree in Healthcare, Information Systems (or equivalent experience)Experience with Epic Systems, preferably through OCHIN EpicFamiliarity with:Clinical workflows (Medical, Dental, Behavioral Health)Regulatory programs (UDS, HEDIS, Meaningful Use/Promoting Interoperability)Experience with system configuration, templates, or clinical content buildBasic SQL, Tableau and Clarity reportingExperience in an FQHC setting #J-18808-Ljbffr SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC