Maintenance Technician

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts

We are seeking a skilled and dedicated Maintenance Technician to join our team. This role is essential in maintaining our high standards of guest satisfaction by ensuring all facilities and equipment are operating at optimal performance levels across our diverse property portfolio. The position reports directly to the Maintenance Manager and Facilities Superintendent, with additional reporting responsibilities to department managers as needed for specific project requirements.

Job Responsibilities

• Perform routine maintenance on facilities and equipment to ensure optimal performance and guest satisfaction
• Troubleshoot and repair structural, electrical, plumbing, hot tub, and HVAC issues
• Perform year-round grounds maintenance (i.e., mowing, trimming, mulching, snow removal)
• Maintain a clean and organized workspace, adhering to safety protocols at all times
• Collaborate with other team members to complete projects efficiently and effectively
• Respond to guest maintenance issues and resolve issues in a timely manner
• Any other tasks or responsibilities deemed necessary by management or ownership

Job Qualifications
Required Skills & Qualifications: 

• Strong communication abilities with excellent customer service skills
• Proven problem-solving skills with a logical approach to maintenance challenges
• Proactive attitude towards learning new skills and technologies related to maintenance tasks
• Task and efficiency-oriented approach with a strong work ethic
• Knowledge in basic carpentry, plumbing, electrical, and water chemistry
• Clean driving record and valid driver's license
• Clean criminal background 

Physical Requirements: 

• Ability to lift and move up to 50 pounds
• Capable of standing, walking, bending, and climbing for extended periods
• Able to work in various weather conditions
• Manual dexterity to use various tools and equipment  

Schedule: 

• Full-time & Part-time Positions Available
• Regular on-call rotation for after-hours emergency maintenance (evenings, nights, and weekends)
• Must be able to respond to emergency maintenance calls within 30 minutes when on-call
• Weekend and holiday rotation required

Typical schedule includes:

• Regular daytime shifts
• Rotating on-call duties with other maintenance team members
• Emergency response as needed during on-call periods

Work Environment

• Primary work location at The Inn & Spa at Cedar Falls
• Regular visits to Hocking Hills Golf Club
• Oversight of off-site lodges and properties throughout the Hocking Hills region
• Combination of indoor and outdoor work environments in varying weather conditions
• Coverage area includes properties throughout the Hocking Hills region
• Variable schedule, including some evenings, weekends, and on-call responsibilities for all property locations 

About The Inn & Spa at Cedar Falls
The Inn and Spa at Cedar Falls is proud to be the only one-stop resort destination in the heart of the stunning Hocking Hills, offering over 40 luxury accommodations, two exceptional restaurants, a serene spa, a scenic golf course, and versatile retreat spaces. Be part of a dynamic, thriving hospitality destination where your contributions make a difference.

We offer competitive wages and benefits, which include paid vacation, health insurance, discretionary bonuses, and various perks such as complimentary beverages during shifts, meal discounts, free and discounted spa services, gift shop discounts, free golf for employees, and annual stays at our beautiful property.