Clinical Manager

Clinical Manager

TX-Austin

Who We Are

At ERC Pathlight, we're on a mission to change lives—and we're looking for people who feel called to do the same. As one of the nation's leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You'll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter.

If you're energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

What you'll be doing:

The Clinical Manager supervises counseling staff, provides leadership for the clinical team and provides counseling and services to patients.

Essential duties and responsibilities:

• Provides leadership for counseling services, including defining and refining the counseling service model and strategy, supervising and managing staff, identifying and coordinating with community resources as appropriate, and tracking and monitoring service implementation to ensure high-quality, relevant, patient-centered service delivery aligned with mission and goals
• Provides leadership of clinical team to maximize coordination and collaboration among staff, troubleshoot challenges, and identify and implement new services strategies, community partnerships or resource needs as appropriate
• Identifies and implements strategy for assigning patients to counselors
  • Monitors quality and levels of service provided and guide staff on adjustments as needed
  • Oversees counselors' case file management and monthly tracking reports and submits summary reports to management as requested
• Provides counseling and facilitates group activities as dictated by patient need and program expectations
  • Completes case files and tracking reports for caseload
• Recruits, trains and assists staff in setting individual goals and objectives
  • Promotes a positive and supportive work environment and provides continuing support in helping personnel to accomplish their goals, as well as in work methods, processes, policies and procedures
  • Conducts performance appraisals and counsels employees on performance issues
• Continuously monitors delivery of services and care for quality, effectiveness and compliance
• Establishes systems that support efficient and effective delivery of services
• Ensures ERC treatment philosophy is cohesively presented throughout the program
• Participates with Executive Management to ensure quality of services
  • Develop and maintain clinical budget and contribute toward strategic planning initiatives
• Develops and implements training protocols
• Ensure clinical department's compliance with HIPAA and the Joint Commission
• Acts as a liaison to other internal departments and to the larger community of Eating Disorder Professionals

Must haves:

• Graduate degree in mental health or related field (required)
• Active LCSW, LPC, LMHC or similar licensure in state where assigned (required)
• 5+ years of working with mood, anxiety, eating disorders and/or trauma related disorders (required)
• An understanding of clinical treatment of mood, anxiety, eating disorders and/or trauma related disorders (required)
• If working at an eating disorder location, must have 5+ years of experience working specifically with eating disorders as well as an understanding of the clinical treatment of such disorders (required)

Bonus qualities:

2+ years of management experience (preferred)

What We Offer

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life. We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career. We also recognize that mental health is part of every person's experience. That's why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home. When you thrive, you can do your best work. And your best work changes lives.