Client Services Specialist (Part-Time)

We’re looking for a detail-oriented and organized Client Services Specialist (Part Time) to join our fast-paced team! This role is ideal for someone with experience in restaurant or food retail bookkeeping, administration, or operations who enjoys problem-solving, working with data, and supporting clients behind the scenes.

The ideal candidate is passionate about accuracy, eager to learn, able to multitask effectively, and thrives in a fast-moving environment.

In this role, you’ll support our clients by processing purchase data, reviewing pricing accuracy, and ensuring information is packaged and organized correctly so customers can confidently assess inventory and recipe costs. Your work will play a critical role in maintaining accurate records and delivering a high-quality client experience within the food and beverage industry.

We’re seeking someone who is highly organized, dependable, and excited to contribute to a collaborative and growing team environment.

MarginEdge: Where hospitality meets technology

As a team built by former (and current!) restaurant operators, our mission is to bring operators the same energy, attention to detail, and passion that they bring to their guests. Our culture is deeply rooted in service, partially because that’s where so many of our team come from (including everyone on our Business Development team), but also because we believe it is just the right way to run a business. We design our software with profound empathy for the complexity of running a restaurant, and the goal of making the magic just a little easier for operators by taking the complex (read: very annoying) back office tasks off their plate, while empowering them with real-time data.

Our founders share a deep history in both owning and operating restaurants and in building successful tech companies. We are venture-backed and serve 12,000+ restaurants across the US and Canada.

We enable restaurants to make magic while knowing we are doing the same for them.

We have the utmost respect for our clients and because of this, we are unable to hire their current employees.

What You'll Do (Key Responsibilities):

• Process and manage client purchase data, including coding items, performing unit/quantity conversions, and reconciling vendor information between our systems and the client's accounting system.

• Ensure data quality by identifying and reporting invoice processing errors and conducting thorough quality check reviews.

• Collaborate effectively across the organization and be a trusted partner to internal and offshore teams, maintaining promised timelines

What You'll Bring (Required Skills & Experience):

• Required experience in the restaurant or food & beverage industry.

• Required to work 75% of scheduled shift between Friday, Saturday and Sunday

• Familiarity with restaurant bookkeeping practices, including standard chart of accounts, invoices, and/or ordering.

• Strong comfort with numbers and basic mathematical concepts.

• Excellent remote communication skills (Slack, Google Meet, etc.) with an ability to keep communication clear, concise, and focused on action.

• High sense of productivity, with the judgment to balance independent problem-solving and timely escalation of urgent issues

• A detail-oriented approach, strong organizational skills, and a desire to constantly go above and beyond.

What’s it like to work for MarginEdge?

Imagine the fun of a great restaurant - surrounded by a team of people (including some that you help to manage!) who care about hospitality, care about quality, and care about each other - then subtract the long nights, weekends, drunk customers at the bar...et voila, MarginEdge!

We work hard, we work fast and we fuel our work with a commitment of transparency from leadership, straight talk and trust between teams. We believe that the best people do their best work when they feel empowered - so whether you are remote or in our office (likely eating a catered lunch from our clients in our baller, brand new penthouse HQ in Ballston) you get to work with your manager to call your shot on what works best for you. Did we mention it has a full commercial kitchen and is walking distance (covered walking, that is) from the metro?

Benefits (Shut the Front Door, They are Amazing)
In order to fuel this rocket ship, we need to build a team as passionate about our work and product as we are. We believe that top talent (that’s you!) should feel deeply connected to their work, appreciated for the time they give to building our organization and have the balance necessary to give their best during work hours and all those after-hours too. We do this by offering a suite of kick ass benefits not only to be competitive and catch the eye of super smart people (that’s you again!) but also provide the foundation for a career you love and a life outside of work you love just as much.

• Commuter benefits with employer contribution (excluding limos and helos - for now)

• 401(k) and matching

• Lunch catered twice a week at our HQ in Arlington (we exclusively cater from our clients, too!

• A wellness program that sponsors healthy activities such as step challenges and provides discounts to gyms and fitness classes.

Check out our 100% “Recommend to a Friend” rating from anonymous employee reviews on Glassdoor .

Oh, and our recognition in the Washington Post as a top small businesses to work for in 2021, 2022, 2023, 2024 and 2025!

And most important, what our customers think about our work on Capterra and G2 Crowd.

Our Fine Print is Bold: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran, marital, disability status or any other characteristic protected by law. You be you. While we are proudest of our commitment to exceptional culture and creating a truly excellent work environment, we see our benefits as an extension of that belief. Our benefits package is designed to be exceptionally competitive and a reflection of our commitment to a best-in-class workplace for all.