Customer Service Representative - Westerville

Join a welcoming and energetic team as a Customer Service Representative in Westerville, where your passion for helping others and delivering outstanding service will make a real difference. This role offers the opportunity to work in a supportive environment that values teamwork, integrity, and personal growth. As a key member of the store team, you will play an essential role in creating a positive shopping experience for every customer. If you enjoy working in a fast-paced setting and are looking for a company that encourages professional development and internal advancement, this is the place for you.

Responsibilities

• Greet and engage customers to ensure a welcoming and enjoyable store experience.
• Accurately and efficiently process all point-of-sale (POS) transactions.
• Inform customers about current promotions and loyalty programs.
• Tag, hang, and stock merchandise to maintain an organized and inviting sales floor.
• Clearly communicate the buying and selling process to customers.
• Assist with maintaining store operations and standards as assigned.

Qualifications

• Must be at least 16 years old.
• Honest, dependable, and self-motivated with mature judgment and a strong sense of urgency.
• Effective verbal communication skills.
• Ability to frequently walk, stand, stoop, climb ladders, push, and perform repetitive lifting (up to 40 lbs).
• Strong attention to detail and ability to inspect items closely.

Benefits

• Competitive wage and bonus opportunities
• Generous employee discount at all company brand stores
• 401(k) with company match
• Flexible schedules
• Employee Referral Program
• Employee Anniversary Program
• Part-time (20-25 hours) positions available
• Opportunities for growth and professional development—promotion from within is encouraged