Dental Assistant - Patchogue, NY

Dental Assistant

Every Role Matters. Every Interaction Builds Patient Trust & Loyalty.

Our practice's Category of One philosophy guides everything we do. It's our commitment to creating an elevated patient experience that's unmatched in dentistrywhere every patient feels genuinely cared for, every interaction builds trust, and every team member plays a meaningful role in delivering exceptional care. For more than 43 years, we've treated our patients like family. That commitment comes to life through our Three Pillars of Service, which guide every team memberregardless of rolein creating the exceptional experience our patients know and trust.

Pillar #1 - Relational Dentistry

The heart of what makes Babylon Dental Care a Category of One practice.

• We treat every patient like family with empathy, kindness, and respect
• We listen first, build trust, and create meaningful relationships with our patients and each other
• We care for the whole personnot just their teeth

Pillar #2 - Clinical Excellence

How we deliver exceptional care.

• We combine clinical expertise with thoughtful treatment planning.
• We help patients achieve healthier smiles and better overall health.
• We believe exceptional outcomes begin with exceptional care.

Pillar #3 - Transactional Care

Where trust and clarity come together.

• We communicate insurance benefits, fees, and payment options with honesty and transparency.
• We help patients understand their financial responsibilities with confidence and compassion.
• We believe financial conversations should feel supportivenot stressful.

As a Dental Assistant, you'll play an important role in that experience at our Gateway Plaza location in Patchogue, NY. You'll provide hands-on clinical support and help patients feel comfortable, cared for, and confident in every part of their visit.

Why Babylon Dental Care? Creating a Category of One patient experience starts with creating a Category of One team experience.

We invest in comprehensive training, ongoing development, supportive leadership, and opportunities for career growth.

We Invest in Your Success

From day one, you'll have the training, support, and resources you need to build confidence in your role.

• Day Global Training Program a cross-department training program
• A dedicated Ambassador to guide your onboarding
• Ongoing coaching and professional development
• All Staff Employee off-site training days
• Self-paced training programs to help all staff members be up to date on our offerings

Opportunities to Grow

We believe in promoting from within whenever possible. Some of our Dental Assistants have grown into roles as Clinical Team Leads, Clinical Administrators, and even Hygienists. For team members who consistently demonstrate leadership, accountability, and a commitment to our values, we offer opportunities for growth through our Leadership Pathway Program. Senior leaders provide mentorship, coaching, and real-world guidance to help future leaders build the skills and confidence needed to lead successfully.

A Team That Supports One Another

Our culture is built on collaboration, encouragement, and celebrating each other's success. Through our Category of One Green Apple Moments, we recognize team members who go above and beyond. Just as a green apple stands out in a bushel of red apples, these moments celebrate the people who make an extraordinary impact on our patients and teammates.

What to Expect

Just as we're intentional about creating an exceptional patient experience, we're equally committed to creating an exceptional team member experience. Here's what you can expect from us:

• A collaborative, supportive team that wants you to succeed
• Leaders who are invested in your growth through coaching, ongoing feedback, and teachable moments
• Comprehensive training and the tools you need to build confidence in your role
• A fast-paced environment where your work makes a meaningful difference in patients' lives every day
• A workplace built on accountability, continuous learning, and celebrating each other's successes.

What Success Looks Like

We're looking for someone who:

• Is dependable, punctual, and preparedour patients and teammates count on one another every day
• Demonstrates compassion, professionalism, and a patient-first mindset in every interaction
• Communicates clearly and confidently with patients and teammates
• Thinks critically, solves problems proactively, and seeks solutions that create the best outcomes for our patients and practice
• Stays organized, manages priorities effectively, and follows through on commitments
• Remains calm under pressure and thrives in a fast-paced environment
• Takes initiative, embraces feedback, and is committed to continuous learning
• Brings a positive and collaborative attitude to the team every day
• Embraces new technology, systems, and processes to continually improve the patient experience

One Final Thought

If you've made it this far, we hope something about Babylon Dental Care has sparked your interest. Before you apply, we want to be transparent about one thing: reliability and punctuality are part of our culture. Every role contributes to the patient experience, and our patients and teammates depend on one another every day. If you're someone who shows up prepared on time, takes ownership, and can be counted on by your team, we think you'll thrive at Babylon Dental Care.

Experience Required

• 3 or more years of experience in a Dental Assistant role preferred
• Experience with Dentrix Ascend or other dental practice management software is helpful, but we'll provide training on our systems
• Flexibility with scheduling requiredour office is open six days a week, including early mornings, evenings, and some holidays. Most Dental Assistants work every other Saturday
• Bilingual in English and Spanish welcomed

What You'll Do as a Dental Assistant

Clinical Care & Chairside Support

• Provide clinical, hands-on chairside assistance during procedures, following each Provider's preferences and protocols.
• Adhere to all OSHA, sterilization, and infection control protocols.
• Utilize our radios and follow our SOP for their use.
• Maintain a full understanding of and properly use our Prosthetic forms.
• Assist with lab case management.
• Take any necessary x-rays or wellness scans as directed by our Providers.
• Support Invisalign appointments, treatment, and iTero scans; we happily provide training for both as needed.
• Learn and master "A," "B," and "C" dismissals.
• Always follow our "front stage" behavior.
• Professionally hold space for anxious patients, and act as their advocateincluding helping explain their financial responsibilities, if needed.

Patient Experience & Communication

• Assist with the New Patient experience, including giving tours of our practice upon arrival.
• Take ownership of appointment flowkeeping appointments on time and helping manage the Provider's schedule.
• Follow our protocol for a proper handoff of patients to the Front Desk for checkout.
• Participate in and help run morning or afternoon huddles for your Provider and their Patient Coordinators/Scheduler; prep the daily huddle sheet with your team's Scheduler when necessary.
• Check emails frequently to stay up to date on communications throughout the day.
• Comfortably ask happy patients to share feedback in an online review, or refer a friend to the practice.

Team Collaboration & Practice Support

• Work collaboratively with the entire practice to meet or exceed monthly goals so all team members have the opportunity to receive the monthly bonus.
• Mentor new team members when comfortable and able to add value.
• If not yet familiar with Ascend, participate in training to strengthen your knowledge of our practice software, including how to check patient status, schedule appointments, and correctly enter future procedures.
• Generate and review reports, when directed.