Systems Operations Engineer

Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU! CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team! A Systems Operations Engineer is responsible for operational aspects of CEFCU’s Data Center infrastructure to help enhance the Member Experience. Provides technical support escalation from desktop and Telecom support staff. Provides the highest quality member experience, for both internal and external members. Hours: Monday - Friday: 8:00 a.m. - 4:30 p.m. - WFH Required:

• High school diploma or equivalent is required.
• 4–6 years of combined experience in desktop engineering and/or systems operations, with a strong foundation in managing enterprise environments and supporting production infrastructure. Leverages prior advanced experience to administer systems, manage endpoint ecosystems at scale, and contribute to server and cloud-based operations.
• Experienced in system monitoring, automation, and troubleshooting across distributed environments to ensure high availability and performance. Demonstrates the ability to independently resolve complex technical issues, streamline operational processes, and support infrastructure stability and optimization in fast-paced environments.

• Operational knowledge of: Network Security Event Management TCP/IP protocol LAN/WAN technologies Windows Active Directory Environment; System Administration VMWare vSphere Current Windows Desktop Experience with troubleshooting hardware/software in a network environment. Windows Server - All current versions, Linux experience Microsoft SQL System Administration Microsoft M365/Entra

• Good communication, interpersonal, and collaboration skills.
• Ability to correspond, collaborate, and communicate with all levels of staff within and outside of IT (i.e., peers, managers, and executives) and external to the organization.
• Ability to work in a dynamic and changing environment.
• Must be a self-starter and effective working independently and equally comfortable working in a team environment.
• Must have good analytical and problem-solving skills and pay attention to detail.
• Must be dependable and flexible and provide excellent customer service.

Preferred:

• Microsoft Technology Associate (MTA).
• M365 Certified: Fundamentals.
• Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate.
• Microsoft 365 Certified: Teams Administrator Associate.
• M365 Certified: Enterprise Administrator Expert.
• Microsoft Certified Solutions Associate (MCSA).
• Red Hat Certified Systems Administrator (RHCSA).
• Cisco Certified Networking Associate (CCNA).
• VMware Certified Associate (VCA).

Summary Pay Range The anticipated starting pay range for this position is $38.80 - $45.59. The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications. Please note that salary is only one component of total compensation at CEFCU. Benefits Financial Merit-based raises Health and Welfare Generous paid time off (Holiday, Personal or Sick Time, Vacation) Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP) Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account) Health Savings Account Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan) Life Insurance Accidental Death & Dismemberment Insurance Disability Benefits Defined Benefit Plan – Pension Defined Contribution Plan – 401K Additional Benefits Employee Assistance Program Tuition reimbursement Career growth through internal job postings Management Development Program: formal mentoring and training Opportunities to help improve and build the CEFCU of tomorrow through process teams Opportunities to personally contribute to corporate financial literacy and community initiatives Casual days to support local charities Employee discounts on entertainment, cell phone plans, theme park tickets, and more On-site fitness center, fitness classes, and wellness program It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.