Patient Services Representative

Patient Communications Operator

Location: Ridge, NY

Hours: 5 / 8.5 Hour Shifts Mon-Fri 9am-5:30pm

Organization: New York Cancer and Blood Specialists (NYCBS)

At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what's possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve.

In this role, you will:

• Answer telephones at a high volume; respond to inquiries; resolve issues.
• Enters data into the computer.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines

We require:

• At least 1 years' experience as a call center operator preferably in the medical field.
• Excellent computer and customer service skills.
• High school diploma required.
• Bilingual English/Spanish (a plus)
• Strong customer service skills.
• Excellent verbal and written communication skills

What we offer:

Salary: Starting at $20/hr

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.