Surgery Scheduler Orthopedics

Primary City/State: Gilbert, Arizona Department Name: C/P-BGMC Ortho-Clinic Work Shift: Day Job Category: Administrative Services Location: 1920 N Higley RD STE 206 Gilbert, AZ 85234 Schedule: Mon‑Fri 7:45‑5p

POSITION SUMMARY

We are looking for a Surgery Scheduler to work with a motivated team comprised of Orthopedic Surgery. The Surgery Scheduler is the main point person for the patient in their pathway to surgery. Responsibilities include scheduling surgical procedures, performing insurance verification, managing prior authorizations, collecting patient responsibility, and serving as the primary receptionist and liaison among nursing units, physicians, and staff. The Health Clinic is a very busy fast‑paced working environment where over a couple hundred patients visit each day. We are looking for someone who puts patients first and is a team player. A smile and greeting goes a long way in this position as you are the first impression.

CORE FUNCTIONS

Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling and maintains confidentiality. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases. Enters physician’s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate. Acts as a receptionist to assigned unit; answers phones, relays messages. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physicians and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork. Responsibilities for scheduling surgeries and procedures and maintaining smooth workflow. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards. Must possess the ability to maintain accurate statistical records, gather data, and produce reports. The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred. EEO Statement EEO/Disabled/Veterans Our organization supports a drug‑free work environment. Privacy Policy Privacy Policy #J-18808-Ljbffr bannerhealth