Family Support Worker

Title: Family Support Worker

State Role Title: Counselor I

Hiring Range: $41,000-$50,000

Pay Band: 3

Agency: Virginia Department of Health

Location: CENT VA-LYNCHBURG CITY-Cen

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts.

The Family Support Worker serves as a Service Coordinator for the Infant & Toddler Connection (ITC) of Central Virginia, providing coordination of early intervention services for infants and toddlers with developmental delays or disabilities and their families. This position ensures that eligible children and their families receive timely, family-centered services that promote the child's development within everyday routines and natural environments. The Family Support Worker collaborates with families, providers, and community partners to develop, implement, and monitor the Individualized Family Service Plan (IFSP), ensuring continuity of care and access to resources in accordance with federal (IDEA Part C) and state regulations.

The position is based in Lynchburg but may be required to work temporarily on a short-term basis in other district offices (Amherst, Appomattox, Bedford and Campbell).

The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401 a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Candidates are required to meet the Early Intervention Practitioner Qualifications as defined in Chapter 12 of the Early Intervention Practice Manual.

VDH requires all Health-Care Personnel (HCP) to provide documentation of immunization or evidence of immunity to the following: hepatitis B, measles, mumps, rubella, and varicella; a one-time dose of tetanus, diphtheria, and pertussis (Tdap) vaccine regardless of the interval since the last dose of tetanus-diphtheria (Td) vaccine was administered (Td or Tdap boosters shall be received every 10 years); and the current year's seasonal influenza vaccination.

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. May be required by VDH to adjust work hours, location, and job duties and participate in training to meet public health business needs, including emergencies. If this position is designated as a mobile worker, this includes both working in the field and teleworking at an alternate location when not in the field or during an emergency closing. You may be required to periodically come into your assigned office to attend meetings or training

Minimum Qualifications

Minimum KSAs:
• Experience providing support resources and information to customers.
• Understanding of infant and child development and family services.
• Experience in individual counseling, relationship building, and group leadership.
• Strong verbal and written communication skills.
• Skill in interviewing clients to gather, interpret, and use data effectively.
• Proficiency in documentation, data entry, and record-keeping.
• Proficient in using computer systems and web-based case management documentation tools.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Additional Considerations
• Experience in Social Work

Special Instructions

You will be provided with confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website:

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!


Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Cortez Jackson

Phone: n/a

Email: View email address on click.appcast.io

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at View phone number on click.appcast.io.

Note : Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer