Operations Supervisor II

Operations Supervisor II

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us? Salary Range $66,000 - $74,000/year

Your Role

Are you known for your leadership skills? Are you passionate about coordinating international transportation and warehouse operations activities? If so, we have an opportunity that would allow you to oversee daily operations of international transportation and warehouse operations. Supervise and coordinate activities in the warehouse and shipping areas of a customer facility. Provide proactive customer service to internal and external customers. What are you going to do?

• Develop and maintain excellent customer service to internal and external customers at all times.
• Maintain performance statistics.
• Assist in the retention and training efforts of staff and of customers.
• Review and monitor shipment documentation for accuracy.
• Provide responsible supervision and control for all departmental activities. Ensure all policies and procedures are consistently administered.
• Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
• Communicate with operations manager regarding progress and problems or issues.
• Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments.
• Address all employee performance problems promptly and directly in accordance with personnel policies.
• Maintain flexible work schedule include outside normal business hours and after hours on call rotation.
• Effectively participate in and/or supervise department projects related to assigned area of responsibility.
• Performs other duties as assigned.

What Are We Looking For?

Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum two years supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Ability to operate hand and power tools, including hand truck, pallet jack, fork lift, and related warehouse equipment. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, employees and customers. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments and/or tasks or responsibility to others and hold them accountable to maximize the effectiveness of the individual and the organization. Customer focused. Makes customers and their needs the primary focus of one's actions, developing and sustaining productive relationships. Experienced in taking action that is consistent with available facts, constraints and probable consequences.

What Do We Have To Offer?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

About Tomorrow

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.