Emergency Medical Services Coordinator

Job OverviewThe EMS Coordinator plays a key leadership role in strengthening emergency medical services across our regional network. This position is responsible for coordinating EMS operations, building and maintaining strong relationships with partner agencies, and supporting strategic initiatives that improve patient care and system performance.You’ll work closely with EMS agencies, fire departments, 911 dispatch centers, air medical services, and community partners across the Deaconess Health System service area. This is a highly collaborative role that blends operations, relationship management, education, and system development.We’re looking for someone who thrives in a dynamic environment, enjoys building strong professional partnerships, and is passionate about advancing EMS care at a regional level. You’ll be part of a supportive, mission-driven organization that values innovation, teamwork, and professional growth.What You’ll DoDevelop and support operational and strategic EMS initiatives across the service regionBuild and maintain strong working relationships with EMS agencies, fire departments, 911 dispatch centers, air medical services, and community partnersEnsure compliance with company policies as well as all applicable state and federal laws, rules, and regulationsParticipate in case reviews and quality improvement initiatives to enhance patient outcomesCollaborate with other service lines to develop and implement EMS-related education and training programsCoordinate EMS activities and responsibilities as part of the Deaconess Hospital role as a Resource/Supervising Hospital for IL, IN, and KYServe as a key liaison between internal teams and external EMS stakeholders to support system-wide consistency and excellence in careIdentify opportunities to improve EMS operations, communication, and regional partnershipsWhat We’re Looking ForRequired:High School Diploma or GEDAssociate’s degree in Paramedic ScienceMinimum of 5 years’ experience as an EMT/ParamedicMinimum of 1 year of experience in a related field (EMS operations, coordination, or leadership functions)Current Paramedic certification/licensure in the applicable state(s)Valid state driver’s licensePreferred:Bachelor’s degree in Business, Healthcare Administration, or related fieldExperience in EMS system coordination, education, or regional operationsWhy Join UsBe part of a respected regional EMS system making a direct impact on patient care across multiple statesWork in a collaborative, mission-driven environment where your leadership helps shape EMS operations and partnershipsOpportunity to build relationships across agencies and play a key role in system-wide improvement initiativesStrong emphasis on professional development, education, and career growthA supportive team culture that values innovation, accountability, and continuous improvementJob SummaryRequisition Number: EMERG016579Job Category: Emergency ManagementSchedule: Full-Time