Sales Manager eCommerce - Mercedes Benz in Pompano Beach

The e-Commerce Sales Manager leads a sales team that creates an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing, and retaining the best e-Commerce Sales Associates and driving high-level performance to increase market share, achieve unit sales and profit targets while delighting every customer. Day‑to‑Day Responsibilities Lead yourself and the team in alignment with AutoNation’s vision and mission. Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit. Engage and motivate the team to reach key goals, performance expectations and AutoNation best‑practice processes. Drive day‑to‑day operations and ensure e‑leads are handled timely, answering questions and setting appointments. Manage follow‑up with e‑leads, assisting them through the research phase until ready for purchase. Transition customers effectively from phone and internet contact to in‑store experience. Manage the negotiation process with Sales Associates, ensuring customers understand options and pricing. Appraise vehicles for trade and manage all customer traffic: showroom, e‑commerce, and phones. Partner with General Manager / General Sales Manager to plan and manage new and used inventory. Assist in managing controllable expense elements for the New and Used Vehicle Departments. Analyze business performance to identify shortfalls and develop action plans to improve results. Success Metrics Targeted e‑lead conversions to appointments. Targeted unit sales and gross profit. Targeted associate retention. Targeted Customer Satisfaction Index. Requirements High school diploma or equivalent. Proven success in e‑commerce automotive sales. Proven leadership ability to mentor and train others. Ability to set and achieve targeted goals. Ability to drive an exceptional customer experience. Demonstrated communication and interpersonal skills. Organization and follow‑up skills. Experience and desire to work with technology. Valid in‑state driver’s license and acceptable safe driving record. Career Growth Opportunities Used Vehicle Manager. Financial Services Director. Benefits & Perks Competitive compensation and 401(k) matching. Health, dental, vision, and maternity benefits. Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear. Access to deals and discounts through YouDecide. DRVPNK charitable contributions (over $40million raised for cancer research and treatment). AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. #J-18808-Ljbffr